Kayla Ridder
DeMotte,IN
Summary
Experienced professional skilled in sales, communication, task management, and client handling. Effective at coordinating across all levels of employees and dedicated to delivering exceptional results.
Overview
9
9
years of professional experience
Work History
Owner
Lazer Focused
Cedar Lake, IN
07.2023 - Current
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Organized events such as trade shows and conferences.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed and implemented successful sales strategies to meet business goals.
Secritary
Faithful Companions Pet Cremation Services
Cedar Lake, IN
02.2023 - Current
- Provided administrative support to the office manager and other staff members.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Owner
In Home Daycare
Demotte, IN
08.2020 - 05.2024
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Provided guidance on social development issues such as sharing, following directions.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Administered medication according to doctor's orders when needed.
Manager
MXR productions
, MI
09.2015 - 03.2023
- Facilitated the registration process for participants in their respective classes.
- Calculated the final scores for all racers and distributed trophies accordingly
- Established processes to ensure efficient workflow throughout the organization.
- Answer any questions people may have regarding classes, races, scores, practice, really anything related to the event.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
Education
High School Diploma -
Munster High School
Munster, IN06-2010
Skills
- Appointment Scheduling
- Calendar Management
- Complex Problem-Solving
- Verbal and written communication
- Organization
- Multi-Tasking
- Typing Skills
- Telephone Etiquette
- Call handling
Affiliations
- wife of over 10 years
- mom of 4
- OCR enthusiest
- Lover of Dirtbikes and Motocross
References
References available upon request.
Timeline
Owner
Lazer Focused
07.2023 - Current
Secritary
Faithful Companions Pet Cremation Services
02.2023 - Current
Owner
In Home Daycare
08.2020 - 05.2024
Manager
MXR productions
09.2015 - 03.2023
High School Diploma -
Munster High School
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