Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Nastasi

Lake Havasu City,AZ

Summary

Dynamic professional with a proven track record in customer relations and small business operations. As Owner of London Bridge Motors, I enhanced customer satisfaction through exceptional service and efficient processes. Skilled in data entry and relationship building, I consistently fostered repeat business and referrals, driving revenue growth and operational excellence.I enjoy working with people and like to deliver great customer service.

Overview

11
11
years of professional experience

Work History

Owner

London Bridge Motors
03.2014 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Medical Billing Assistant

Lake Side Orthopedic
08.2020 - 02.2023
  • Contributed to a well-organized office environment through meticulous record-keeping and file management practices.
  • Assisted in reducing patient wait times by efficiently managing appointment scheduling and front desk operations.
  • Improved patient satisfaction by accurately processing medical bills and promptly addressing inquiries.
  • Enhanced revenue collection rates with timely follow-ups on outstanding claims and appeals.

Barista

Starbucks
06.2019 - 07.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

High School Diploma -

Valley High
Escondido, CA
01-1996

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Customer service
  • Data entry
  • Computer proficiency
  • Client relations
  • Professional telephone demeanor
  • Scheduling
  • Appointment scheduling

Timeline

Medical Billing Assistant

Lake Side Orthopedic
08.2020 - 02.2023

Barista

Starbucks
06.2019 - 07.2020

Owner

London Bridge Motors
03.2014 - Current

High School Diploma -

Valley High

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Tiffany Nastasi