Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Ripoli

Corona,CA

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Works very well with others and gets along great with customers. Very empathetic and kind when it comes to taking care of others.

Overview

8
8
years of professional experience

Work History

Account Manager

Oscar Guerra, Owner
Los Angeles, CA
11.2023 - 04.2024
  • Created comprehensive reports on account performance and presented them to senior management.
  • Prepared monthly financial statements for each account.
  • Worked closely with clients.
  • Managed several accounts at once.

Key Holder

Brandy Melville
Walnut Creek, CA
09.2022 - 11.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures and customer services.

Sales Associate

Crocs
Schaumburg, IL
10.2018 - 08.2019
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.

Sales Associate

Rocket Fizz
St Charles, IL
03.2016 - 11.2016
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

High School Diploma -

South Elgin High School
South Elgin, IL
08.2018

Skills

  • Customer Service
  • Friendly and Outgoing
  • Teamwork and Collaboration
  • Listening Skills
  • Stocking and Receiving
  • Problem-Solving
  • POS System Operation
  • Merchandising
  • Relationship Selling
  • Stockroom Upkeep
  • Cash Handling Accuracy
  • Flexible Schedule
  • Store Opening and Closing
  • Outgoing Personality
  • Client Account Management
  • Verbal/written communication
  • Content Creation
  • Influencer Collaboration
  • Twitter, Tiktok, Instagram
  • Social Media Management
  • Empathy display

Timeline

Account Manager

Oscar Guerra, Owner
11.2023 - 04.2024

Key Holder

Brandy Melville
09.2022 - 11.2023

Sales Associate

Crocs
10.2018 - 08.2019

Sales Associate

Rocket Fizz
03.2016 - 11.2016

High School Diploma -

South Elgin High School

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Kayla Ripoli