Kayla Robertson
San Angelo
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Childcare Teacher
Grape Creek Baptist Church
08.2024 - 02.2025
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Organized small groups of children while transitioning to and from outdoor play.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Caregiver
Accent Care
12.2022 - 09.2023
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
CNA - Certified Nursing Assistant
Regancy House
02.2019 - 08.2022
- Provided multiple residents with care with personal hygiene, meals, and well as any and all ADLs needed throughout shift
- Monitored residents while charting into computer any and all progress
- Basic housekeeping, as well as maintaining good repour with residents and family members
Direct Support Professional
Direct Support Professional
05.2014 - 02.2015
- Chart and record information in client files
- Provide caring companionship to elderly and developmentally disabled patients
- Perform household tasks such as laundry, dusting, washing dishes and vacuuming
- Position residents for comfort and to prevent skin integrity issues
Cashier/Cook
Stripes #255
11.2013 - 05.2014
- Up-sold additional menu items, beverages and desserts to increase restaurant profits
- Worked as a team member performing cashier duties, product assistance and cleaning
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
Customer Service
Sitel
07.2011 - 08.2012
- Delivered prompt, accurate and excellent customer service
- Maintained confidentiality of credit lines and client information
- Researched and resolved customer issues on personal lines of credit accounts
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
Education
High School Diploma -
Central High School
San Angelo, TX05-2011
Skills
- Conflict resolution
- CPR Certified
- Multitasking and organization
- Adaptability, flexibility, Problem-solving
- Daily living activities assistance
- Customer service
- POS system proficiency
- Client documentation, approx 60 wpm
Timeline
Childcare Teacher
Grape Creek Baptist Church
08.2024 - 02.2025
Caregiver
Accent Care
12.2022 - 09.2023
CNA - Certified Nursing Assistant
Regancy House
02.2019 - 08.2022
Direct Support Professional
Direct Support Professional
05.2014 - 02.2015
Cashier/Cook
Stripes #255
11.2013 - 05.2014
Customer Service
Sitel
07.2011 - 08.2012
High School Diploma -
Central High School
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