Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Roe

Lexington,KY

Summary

Empathetic and compassionate individual with natural ability to connect with people and foster supportive relationships. Understanding of social services and community resources, coupled with skills in active listening and problem-solving. Committed to making positive impact on individuals and communities by providing essential support and guidance.


Developed skills in supportive and people-focused environment, looking to transition into new field. Expertise in active listening and problem-solving, with focus on building strong, supportive relationships. Ready to apply these transferable skills to make meaningful impact in new role.

Overview

5
5
years of professional experience

Work History

Server

Agave and Rye
07.2024 - Current


  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Lowes

Lowes Home Improvment
01.2022 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Practicum Student

Elliott County Nursing Home Rehabilitation
03.2020 - 03.2020


  • Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
  • Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
  • Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients'' needs.
  • Shadowed Social Worker in a Nursing Home, 40 hours minimum.
  • Observed daily interactions and responsibilities, such as addressing residents needs, coordinating care plans, and providing emotional support to bother residents as well as families.

Education

Bachelor of Arts - Sociology Minor Social Work

Morehead State University
Morehead, KY
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Efficient under pressure
  • Attention to detail
  • Self-awareness
  • Crisis intervention
  • Empathy building

Timeline

Server

Agave and Rye
07.2024 - Current

Lowes

Lowes Home Improvment
01.2022 - 08.2023

Practicum Student

Elliott County Nursing Home Rehabilitation
03.2020 - 03.2020

Bachelor of Arts - Sociology Minor Social Work

Morehead State University
Kayla Roe