Kayla Saiz
Clarksburg,WV
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Longhorn Steakhouse. Proven ability to engage guests and ensure order accuracy while maintaining a strong work ethic. Experienced in team collaboration and cash handling, consistently delivering quality service and fostering positive relationships with clients and colleagues alike.
Overview
3
3
years of professional experience
Work History
Server
Longhorn Steakhouse
Bridgeport, WV
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Daycare Teacher
Cubby's Child Care Center
Bridgeport, WV
10.2022 - 11.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Education
Bachelor Of Education - English
Fairmont State University
Fairmont, WVSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
Timeline
Server
Longhorn Steakhouse
11.2023 - Current
Daycare Teacher
Cubby's Child Care Center
10.2022 - 11.2023
Bachelor Of Education - English
Fairmont State University