Kayla Salazar
Summary
Very motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
7
7
years of professional experience
Work History
Server & Bartender
Luna Lounge
05.2021 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Dance Studio Director & Instructor
Dreams Dance Studio
09.2016 - 07.2023
- Assisted with studio branding and marketing activities.
- Maintained studio calendar and managed requests for booking sessions and equipment.
- Interacted well with customers to build connections and nurture relationships.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Utilized different styles of teaching to accommodate students of all capabilities.
Bartender
La Finca Bar
06.2019 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
High School Diploma -
Lenape Valley Regional High School
Stanhope, NJ06.2018
Skills
- Dining Customer Service
- Guest Satisfaction
- Suggestive Selling
- Energetic and Outgoing
- Cash Handling
- Experience with Square POS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server & Bartender
Luna Lounge
05.2021 - 07.2023
Bartender
La Finca Bar
06.2019 - 05.2021
Dance Studio Director & Instructor
Dreams Dance Studio
09.2016 - 07.2023
High School Diploma -
Lenape Valley Regional High School