Kayla Salley
Riverview,FL
Summary
Organized Accounts Receivable Team Lead with 8 years of experience carrying out all Accounts Receivable functions in high volume environments. Successful at efficiently handling client inquiries, collections, and administrative tasks. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Team Lead
ConnectWise
05.2022 - Current
- Reduced outstanding balances for faster revenue generation by diligently monitoring aged accounts and promptly resolving disputes.
- Strengthened collaboration between sales, finance, and operations departments resulting in increased overall efficiency within the organization.
- Identified opportunities for process improvements and successfully implemented them, resulting in reduced errors and increased efficiency.
- Served as a key point of contact for external customers, addressing inquiries and resolving issues professionally and effectively.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Provided exceptional support during audits by preparing required documentation promptly and accurately, ensuring a smooth audit process every time.
- Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Accounts Receivable Specialist
Connectwise
04.2016 - 05.2022
- Enhanced cash flow by accurate payment application and account reconciliation.
- Provided valuable insights into potential areas of improvement within the accounts receivable department based on thorough analysis of trends data from historical transactions.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
Staff Accountant- General Ledger
Connectwise
08.2015 - 04.2016
- Interprets accounting data, analyzes reports, and recommends action to be taken
- Prepares intricate journal entries, maintains complex ledgers, and reconciles and analyzes reports and ledgers
- Provides technical advice and training to other team members
- Other duties as assigned.
Billing Specialist
Connectwise
11.2014 - 07.2015
- Responsible for accurately entering, processing and batching over 10,000 invoices monthly
- Adhere to all deadlines and meet departmental productivity measurements
- Prioritize workload in order to meet all applicable deadlines
- Answer inquires that may result in a search for records
- Verify and audit transactions for accuracy
- Account reconciliation
- Other duties as assigned.
Part-time Vault Assist
Ripley’s Aquarium
07.2014 - 09.2014
- Runs nightly reports
- Responsible for daily bank deposits
- Responsible for the cash in the Vault
- Responsible for all variances in cash
- Makes the cash registers for associates at Ripley’s Aquarium
- Other Duties as assigned.
Intern
Myrtle Beach Real Estate
05.2013 - 08.2013
- Accounts payable – accountable for paying company’s monthly bills
- Payroll - accountable for issuing commission to real estate agents
- Accounts receivable – received payments to company
- Use of Quickbooks – Reconciled bank statements
- Prepared invoices for payment to vendors and contractors
- Provided great customer services to clients and staff.
Education
Masters of Business Administration -
Coastal Carolina University
Conway, South Carolina08.2014
Bachelor of Science in Business Administration - Accounting
Coastal Carolina University
Conway, South Carolina05.2013
Skills
- Sales Force
- Great Plains
- Netsuite
- Zuora
- Connectwise Manage (PSA)
- Microsoft Excel
- Payment Negotiations
- Investigative research
- Collections
- Cross-Functional Team Collaboration
- Account Reconciliation
Timeline
Accounts Receivable Team Lead
ConnectWise
05.2022 - Current
Accounts Receivable Specialist
Connectwise
04.2016 - 05.2022
Staff Accountant- General Ledger
Connectwise
08.2015 - 04.2016
Billing Specialist
Connectwise
11.2014 - 07.2015
Part-time Vault Assist
Ripley’s Aquarium
07.2014 - 09.2014
Intern
Myrtle Beach Real Estate
05.2013 - 08.2013
Masters of Business Administration -
Coastal Carolina University
Bachelor of Science in Business Administration - Accounting
Coastal Carolina University
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