Kayla Schaefer
Saint Meinrad,IN
Summary
With a background in a fast-paced office environment, I have developed strong organizational and coordination skills, enabling me to efficiently manage schedules, handle correspondence, and support team projects. As I transition into a new field, I am eager to utilize these transferable skills to bring value and achieve results in a different industry. My adaptability and ability to contribute to the success of any team or organization instill confidence in me.
Overview
3
3
years of professional experience
Work History
Administrative Assistant for Alumni Relations
Saint Meinrad Archabbey
08.2024 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Customer Service Account Manager
Kimball International
10.2021 - 03.2022
- Utilize cases in Salesforce to manage workload, capture information and support customer requirements
- Treat customer complaints as opportunities to drive loyalty and own a customer problem at the first contact point
- Building strong customer relationships and loyalty to run territory and accounts in a respectful and multitasking manner
- Timely order processing VL10 / Load planning updates and LON process on Salesforce and SAP
- Provide carrier, tracking and delivery information while documenting all quality issues in the Quality Notification System
- Ability to focus on developing new accounts and expanding existing accounts to drive the company’s success
Education
MBA -
Indiana University
New Albany, IN08.2024
Bachelor of Science - Business, School of Business
Indiana University
New Albany, IN08.2021
Associate of Applied Science - Business Administration
Vincennes University
Jasper, IN12.2019
Skills
- Microsoft and the ability to prioritize
- Calendar management
- Time management
- Data entry
- Multitasking ability
- Office organization
Timeline
Administrative Assistant for Alumni Relations
Saint Meinrad Archabbey
08.2024 - Current
Customer Service Account Manager
Kimball International
10.2021 - 03.2022
MBA -
Indiana University
Bachelor of Science - Business, School of Business
Indiana University
Associate of Applied Science - Business Administration
Vincennes University
Similar Profiles
Aidan SmithAidan Smith
Intern at Saint Meinrad ArchabbeyIntern at Saint Meinrad Archabbey
Samnang KhekSamnang Khek
Production Supervisor at SAINT GOBAIN, Saint GobainProduction Supervisor at SAINT GOBAIN, Saint Gobain
Németh József KárolyNémeth József Károly
Managing Director at Saint-Gobain Hungary Kft, Saint-Gobain GroupManaging Director at Saint-Gobain Hungary Kft, Saint-Gobain Group