Ulysses Juarez
College Point
Summary
Motivated and reliable Criminal Justice major with hands on experience in customer service, community engagement, and student support. Known for building genuine relationships, staying calm in fast paced settings, and bringing a strong sense of responsibility to every role. Experienced in serving diverse communities through university programs, volunteer work, and high volume hospitality environments. Skilled at communicating clearly, supporting others and adapting quickly when priorities shift. Passionate about work that helps people feel seen, supported, and treated with respect, whether in academic, community, or professional settings. Looking to bring a strong work ethic, a service oriented mindset, and a commitment to growth into new opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Alumni Relations Assistant
St. John's University
02.2025 - Current
- Help coordinate outreach by staying in regular contact with media and communications staff.
- Make sure documents, emails, and announcements are clear, accurate, and ready to be shared
- Support alumni events and projects by helping with planning, setup, and communication.
Hospitality
Russo's On The Bay
10.2024 - Current
- Provide attentive service to guests during large events and make sure they have a smooth dining experience.
- Take orders, answer questions, and handle special requests so each table eels taken care of
- Work closely with the team to keep service running quickly and efficiently throughout events.
Tutor/Teacher Assistant
St. John's University
09.2024 - 12.2024
- Supported and mentored young adults with disabilities in a college setting, helping them build academic confidence and develop social skills.
- Helped connect participants with college students to encourage inclusivity and build a strong sense of community.
- Managed busy shifts effectively by using strong time management and multitasking skills.
Lead Server
Rodizio Grill
02.2022 - 08.2023
- Led the service team during shifts, making sure everyone knew what to do and training new staff.
- Kept dining areas clean and organized so guests always had a great experience.
- Used upselling techniques to increase sales, all while keeping guest satisfaction as the top priority.
Education
Bachelor’s - Criminal Justice
St. John’s University
Jamaica, NY05-2027
High School Diploma -
Marquette University High School
Milwaukee, WI05-2023
Skills
- Strong communication skills; able to connect naturally with guests, students, and coworkers in fast paced environments
- Reliable and consistent in daily responsibilities, with a strong focus on professionalism and follow through
- Experienced in multitasking during busy shifts while keeping service organized and efficient
- Comfortable building relationships with alumni, students, and community members through clear and friendly communication
- Skilled in time management, staying on top of tasks, and adapting quickly when plans or priorities change
- Solid understanding of academic writing, research, and case analysis from ongoing Criminal Justice coursework
- Proficient in Microsoft Word, Excel, and PowerPoint
- Social media expertise
- Digital Communications
- Fluent in English and Spanish; Comfortable using both languages in work and everyday communication
Certification
Mayer Brown Introduction to Litigation Job Simulation on Forage -
August 2025
- Completed a job simulation focused on Litigation at Mayer Brown
- Undertook discovery to determine which pieces of evidence were hearsay and whether they'd be admissible in court
- Prepared leading questions for cross examination and open questions for direct examination.
- Drafted a closing argument to convince the jury that my client was not ir reach of their licensing agreement
Timeline
Alumni Relations Assistant
St. John's University
02.2025 - Current
Hospitality
Russo's On The Bay
10.2024 - Current
Tutor/Teacher Assistant
St. John's University
09.2024 - 12.2024
Lead Server
Rodizio Grill
02.2022 - 08.2023
Bachelor’s - Criminal Justice
St. John’s University
High School Diploma -
Marquette University High School