Kayla Simmons
Marston,NC
Summary
Dynamic and detail-oriented professional with experience as a Digital Shopper at Walmart, excelling in order fulfillment and customer service. Proven ability to verify order accuracy and manage delivery logistics, ensuring customer satisfaction. Recognized for strong attention to detail and effective communication skills, consistently enhancing operational efficiency.
Overview
2
2
years of professional experience
Work History
Digital Shopper
Walmart
09.2024 - Current
- A Walmart Digital Shopper is someone who works with Walmart's online and digital platforms, focusing on managing and fulfilling customer orders for products that are sold through Walmart's website or app
- We go through the store and pick out items for online orders, ensuring that each item matches the order placed by the customer.
- After picking the items, us digital shoppers may need to pack them efficiently to ensure safe delivery. This includes placing products in appropriate packaging and making sure the order is correctly labeled.
- They may also be responsible for sorting items into specific areas (for example, orders that are ready for curbside pickup vs. home delivery).
- Some digital shoppers interact directly with customers (especially for services like curbside pickup), helping to load items into their cars or answering any questions customers may have about their orders.
- Customer Service: They may also be responsible for resolving any issues with orders, such as substitutions or stock issues
- Walmart Digital Shoppers often work with handheld devices or mobile apps to scan and track products, check inventory, and confirm orders.
Jr. Sandwich Assistant
Subway
09.2023 - 09.2024
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Executed food preparation tasks following health and safety regulations.
- Managed inventory levels, tracking supplies to minimize waste and ensure availability.
- Monitored quality control standards for food safety and product freshness consistently.
- Greeted guests in with friendliness and professionalism.
Education
High School Diploma -
Scotland High School
Laurinburg, NCSkills
- Order fulfillment
- Customer service
- Prioritizing orders
- Attention to detail
- Heavy lifting
- Delivery management
- Flexible schedule
- Verifying order accuracy
- Product knowledge
Timeline
Digital Shopper
Walmart
09.2024 - Current
Jr. Sandwich Assistant
Subway
09.2023 - 09.2024
High School Diploma -
Scotland High School