Kayla Solomon
Akron,OH
Summary
Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
8
8
years of professional experience
Work History
Server
Hooley House
Copley, OH
03.2022 - 03.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Esthetician
SM Golden Beauty
Akron, OH
03.2021 - 11.2022
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Maintained cleanliness of treatment room and equipment between appointments.
- Set up patient rooms and sterilized equipment.
- Provided excellent customer service and skincare treatments to clients.
- Built positive client relationships and guided clients through treatments.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Educated clients on skin care procedures and products.
Assistant Manager
Little Caesars
Akron, OH
08.2016 - 10.2021
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education
Practical Nursing - Nursing
Herzing University
Akron, OH04-2025
Licensed Esthetician -
Raphael's Salem Beauty Academy
Alliance, OH03-2021
High School Diploma -
Ellet High School
Akron, OH06-2016
Skills
- Table Bussing
- Food inspection
- Guest Engagement
- Table Setting
- Safe Food Handling
- Supply Restocking
- Food Running
- Sales Techniques
- Menu presentation
- Strong Work Ethic
- Cash Handling
References
References available upon request.
Timeline
Server
Hooley House
03.2022 - 03.2024
Esthetician
SM Golden Beauty
03.2021 - 11.2022
Assistant Manager
Little Caesars
08.2016 - 10.2021
Practical Nursing - Nursing
Herzing University
Licensed Esthetician -
Raphael's Salem Beauty Academy
High School Diploma -
Ellet High School
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