Kayla Spruell
Saint Clair,MO
Summary
Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Financial Aid Assistance
Grabber School of hair design
01.2024 - 05.2025
- Help students understand and complete financial aid applications and forms.
- Provide information and guidance on financial aid policies, procedures, and deadlines.
- Answer student inquiries regarding financial aid programs, eligibility, and disbursement.
- Assist students with troubleshooting issues related to their financial aid awards.
- Data Management: Enter and update student financial aid data in the system.
- Maintain accurate and organized records of student financial aid files.
- Verify student eligibility for financial aid.
- Compliance: Ensure compliance with federal, state, and institutional financial aid regulations.
- Stay informed about changes to financial aid policies and procedures.
- Familiarity with federal and state financial aid regulations and procedures.
- Knowledge of financial aid programs and eligibility requirements.
- Understanding of student records and data
Medical assistant for Gastroenterology clinic
Mercy Jefferson
01.2022 - 05.2023
- Room patients
- Vital signs
- Order medication and or refills
- Scheduling procedures
- Prior Authorization
- Answering phones
- Patient communication
Executive office manager
ABC Quality Moving
01.2021 - 01.2022
- Quote moving expenses
- Make contracts for clients
- Payroll
- Customer Service
- Answering phones
Pharmacy Technician
CVS Arnold MO
01.2021 - 12.2021
- Educated patients on medications upon request to enhance understanding and compliance.
- Provided customer service by addressing inquiries regarding medications and health topics.
- Entered patient profiles, billing information, and prescription orders into pharmacy software.
- Ensured adherence to federal, state, and local laws governing pharmacy operations.
- Monitored inventory levels of common medications and initiated orders as needed.
- Checked expiration dates to guarantee dispensing of only unexpired products.
- Prepared medications for dispensing through accurate counting, pouring, labeling, and dose verification.
- Restocked medication supplies promptly to maintain optimal inventory levels.
Medical assistant
Crystal City Foot & Ankle care
Festus, MO
06.2018 - 01.2019
- Maintained accurate medical records through filing, charting, and data entry into electronic health record system.
- Assisted medical staff during minor surgical procedures to enhance operational efficiency.
- Ordered medical supplies and maintained inventory logs for optimal resource availability.
- Adhered to HIPAA regulations to safeguard confidential patient information consistently.
- Ensured proper cleaning of instruments post-examination according to established protocols.
- Prepared patients for surgery by providing detailed instructions on post-operative care.
- Documented notes during patient visits to maintain comprehensive records.
- Registered new patients in practice management software, accurately entering demographic information.
Level 1 Medication Aid / Front Desk Receptionist
Tesson heights senior living
01.2018 - 01.2019
- Verified the identity of the patient receiving medication prior to administration.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Assisted patients with activities of daily living such as bathing, dressing and grooming.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Attended continuing education classes related to medication administration topics.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
CNA
Hillcrest Care Center
Desoto, MO
01.2014 - 01.2015
- Maintained clean, safe environment by adhering to infection control policies.
- Monitored vital signs including pulse rate, respiration rate, and blood pressure.
- Documented patient care services accurately in designated charting areas.
- Provided emotional support to family members during difficult situations.
- Assisted patients with ambulation and transfers using proper body mechanics.
- Educated patients on self-care techniques to foster independence.
- Transported residents within facility as required.
- Ensured compliance with HIPAA regulations regarding confidentiality.
CNA
Crystal Oaks Nursing Center
Crystal City, MO
07.2013 - 06.2014
- Maintained clean, safe environment by adhering to infection control policies.
- Monitored vital signs including pulse rate, respiration rate, and blood pressure.
- Documented patient care services accurately in designated charting areas.
- Provided emotional support to family members during difficult situations.
- Assisted patients with ambulation and transfers using proper body mechanics.
- Educated patients on self-care techniques to foster independence.
- Transported residents within facility as required.
- Ensured compliance with HIPAA regulations regarding confidentiality.
CNA/L1MA
A Better Way Home Care
Ballwin, MO
01.2011 - 01.2013
- Verified the identity of the patient receiving medication prior to administration.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Assisted patients with activities of daily living such as bathing, dressing and grooming.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Attended continuing education classes related to medication administration topics.
- Maintained effective communication with physicians, pharmacists, family members and other healthcare providers involved in patient care.
- Developed individualized plans of care based on assessments of patient's needs.
- Assisted nursing staff with medication administration and documentation.
CNA
Meramec Nursing Center
Sullivan, MO
01.2009 - 01.2011
- Obtained CNA license to provide certified nursing assistance.
- Monitored vital signs, including pulse rate, respiration rate, and blood pressure.
- Maintained clean, safe environment by adhering to infection control policies.
- Documented patient care services accurately in designated charting areas.
- Assisted patients with ambulation and transfers using proper body mechanics.
- Provided emotional support to families during challenging situations.
- Educated patients on self-care techniques to promote independence.
- Transported residents within facility as required.
Education
High School Diploma -
Belford High School
01.2011
Skills
- Financial aid advising and assistance
- Data management and entry
- Regulatory compliance
- Financial analysis and reporting
- Customer service and support
- Patient communication and education
- Medication preparation and charting
- Inventory management
- Attention to detail
- Team collaboration
- Effective communication skills
- Time management strategies
- Problem solving and critical thinking
- Confidentiality and data protection
- Filing systems and documentation
- Student records management and support
- Financial aid eligibility assessment
- Payment plan development
- Scheduling and appointment coordination
- Event planning
Certification
- L1 Elderly Medication Aide, 45228, 03/01/11
- Certified Nurses Aide, 08/01/09
- L1 Mentally Handicapped Medication Aide, 03/01/13
- American Heart Association AED, CPR, First Aid, 03/01/13
- Pharmacy Technician License, 01/01/21
References
Available upon request
Timeline
Financial Aid Assistance
Grabber School of hair design
01.2024 - 05.2025
Medical assistant for Gastroenterology clinic
Mercy Jefferson
01.2022 - 05.2023
Executive office manager
ABC Quality Moving
01.2021 - 01.2022
Pharmacy Technician
CVS Arnold MO
01.2021 - 12.2021
Medical assistant
Crystal City Foot & Ankle care
06.2018 - 01.2019
Level 1 Medication Aid / Front Desk Receptionist
Tesson heights senior living
01.2018 - 01.2019
CNA
Hillcrest Care Center
01.2014 - 01.2015
CNA
Crystal Oaks Nursing Center
07.2013 - 06.2014
CNA/L1MA
A Better Way Home Care
01.2011 - 01.2013
CNA
Meramec Nursing Center
01.2009 - 01.2011
High School Diploma -
Belford High School
Similar Profiles
Jessica CarterJessica Carter
administrative assistant at Schilling Douglas School of Hair Designadministrative assistant at Schilling Douglas School of Hair Design
Nora FullerNora Fuller
Student/Cosmetology Student at KC's School Of Hair DesignStudent/Cosmetology Student at KC's School Of Hair Design
Stephanie ChamorroStephanie Chamorro
Sales Coordinator at Cannella School of Hair DesignSales Coordinator at Cannella School of Hair Design
Robert StollingsRobert Stollings
Delivery Representative at AmeriGas PropaneDelivery Representative at AmeriGas Propane
RICHARD L STOCKWELL IIIRICHARD L STOCKWELL III
Millwright at Acme ConstructorsMillwright at Acme Constructors