Kayla Stewart
Victoria's Secret & PINK
WASHINGTON,DC
6
years of professional experience
Customer service professional with 5+ years of experience in fast-paced retail and customer-facing environments. Experienced in processing transactions, handling cash, assisting with sales, and resolving customer concerns. Seeking to leverage this experience in a Bank Teller position and provide reliable, professional service to customers.
Work History
Sales Associate
2 Years- Delivered personalized customer service, assisting with purchases and product selection to enhance shopping experience.
- Process cash and card transactions accurately while following company procedures.
- Handle cash accurately when completing customer purchases and transactions.
- Count cash drawers at the beginning of opening shifts
- Executed sales by identifying customer needs and recommending suitable products, contributing to customer satisfaction.
- Assist customers with product selection and sizing to create a positive shopping experience.
- Resolve customer concerns professionally while maintaining positive customer relationships.
- Communicate effectively with customers and team members to support daily operations.
- Maintain an organized and professional sales environment.
- Adjust to changing customer needs and priorities with efficiency.
Sales Associate
3 Months- Provided friendly and professional customer service while assisting customers with questions and purchases.
- Processed customer transactions and handled payments accurately.
- Assisted customers with locating products and addressing concerns.
- Maintained strong attention to detail when completing sales and assisting customers.
- Helped maintain an organized and welcoming store environment.
- Communicated effectively with customers and team members to support store operations.
- Prioritized multiple responsibilities while maintaining quality customer service.
In Store Shopper
2 Years 11 Months- Provided excellent customer service while accurately fulfilling customer grocery orders.
- Selected products according to customer requests while maintaining strong attention to detail.
- Organized and prioritized multiple customer orders while meeting productivity and accuracy expectations.
- Communicated with customers and team members to resolve order questions and issues.
- Demonstrated strong organization and time-management skills while completing daily orders.
- Adapted to changing priorities and customer requests.
- Maintained accuracy when locating, selecting, and preparing items for customer orders.
- Worked independently while consistently meeting daily responsibilities
Education
No Degree - Elementary Education
High School Diploma
- Honor Roll
- Took IB (International Baccalaureate Classes)
- Track & Field
- Participated in entrepreneurial program called BUILD (teaches underserved high school students how to start a business)
Skills
Cash Handling & Transactions
Cash Drawer Counting & Balancing
Sales
Customer Service
Attention to Detail & Accuracy
Organization
Communication
Conflict Resolution
Problem Solving
Adaptability
Timeline
Sales Associate
Victoria's Secret & PINK
08.2024 - CurrentRead More
Sales Associate
CVS Pharmacy
03.2024 - 06.2024Read More
In Store Shopper
Whole Food Market
09.2020 - 08.2023Read More
University of The District of Columbia
No Degree from Elementary Education
Read More
Eastern Senior High School
High School Diploma
Read More