Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kayla Sulich

Summary

Dynamic Entrepreneur with a proven track record, driving organic growth through strategic visioning and operational excellence. Expert in client relationship management, achieving significant revenue increases by implementing innovative sales strategies. Renowned for building strong partnerships and enhancing customer satisfaction through effective decision-making and relationship building. Strong attention to detail, the bigger picture, and firm grasp of the bottom line.

Overview

14
14
years of professional experience
1
1
Certification

Work History

CEO/Business Owner

RMW Sales Group LLC
03.2022 - Current
  • Analyzed market trends to advise clients on positioning and strategies.
  • Oversaw budget management for optimal resource allocation.
  • Established and monitored KPIs to assess business effectiveness.
  • Achieved company growth through strategic plans and streamlined operations.
  • Managed partnerships by negotiating contracts and resolving conflicts.
  • Built relationships with partners and competitors to support objectives.
  • Implemented cost-saving initiatives to lower operational expenses.
  • Utilized CRM systems to track metrics and generate management reports.

Director of Business Development

Healthcare Waste Management
07.2018 - 02.2022
  • Negotiated contracts with clients, enhancing service delivery and customer satisfaction.
  • Developed strategic partnerships to improve service offerings and market reach.
  • Facilitated compliance training sessions.
  • Secured favorable contract terms with vendors, significantly lowering operational costs.
  • Prepared and signed client contracts.
  • Established business development strategies based on targets, product specs, market data, and budget.
  • Optimized lead generation using CRM tools and refined prospecting techniques.
  • Implemented innovative marketing campaigns for significant revenue growth.

Department Manager

Fagen Pharmacy
07.2013 - 07.2017
  • Directed department operations, ensuring workflow and safety compliance.
  • Guided staff to enhance skills and team performance.
  • Executed process improvements, boosting operational efficiency.
  • Managed cross-functional projects, aligning departmental and organizational goals.
  • Partnered with marketing to create campaigns that increased product visibility.
  • Trained junior sales staff, improving productivity and performance.
  • Built strong client relationships to improve customer retention.
  • Formulated territory sales strategies to drive revenue growth.

Prosthetic Territory Manager

Gil Drugs
06.2011 - 07.2013
  • Coordinated promotional events and products to boost brand awareness and sales.
  • Led training sessions for new team members, promoting excellence and collaboration.
  • Monitored competitor activities and adjusted tactics to maintain advantage.
  • Built relationships with key decision-makers, fostering trust in territory.
  • Cultivated relationships with key accounts to enhance customer satisfaction.
  • Improved customer retention through visits, timely responses, and problem resolution.
  • Attended trade shows to promote company products and services.
  • Researched competitors to inform sales growth strategies.

Education

Core40

Valparaiso High School
Valparaiso, IN
06-2007

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Relationship building
  • Product knowledge
  • Sales expertise
  • Client relationship management
  • Sales strategy development
  • Direct sales
  • Sales process
  • Sales planning

Certification

  • Juzo Advanced Lymphedema Fitter - June 2012
  • Managing Multiple Tasks and Priorities - Jan 2013
  • Jobst Custom Fitter - June 2013
  • ABC Mastectomy Fitter - July 2013
  • First Line Therapy - July 2014
  • Orthodontic Assisting - July 2017
  • Shred School - October 2018

Timeline

CEO/Business Owner

RMW Sales Group LLC
03.2022 - Current

Director of Business Development

Healthcare Waste Management
07.2018 - 02.2022

Department Manager

Fagen Pharmacy
07.2013 - 07.2017

Prosthetic Territory Manager

Gil Drugs
06.2011 - 07.2013

Core40

Valparaiso High School