Kayla Trushenski
Hibbing,MN
Summary
Dynamic and results-oriented professional with proven expertise in administrative and direct support roles, notably at Choice Therapy P.A. Excelled in enhancing office efficiency and customer satisfaction through exceptional time management and customer service skills. Achieved significant improvements in client wellness and operational productivity, demonstrating a strong ability to manage sensitive information and support diverse client needs.
Overview
5
5
years of professional experience
Work History
Office Assistant
Choice Therapy P.A.
07.2020 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Direct Support Professional
The Orion Corporation
09.2019 - 07.2020
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
High School Diploma -
Pierz Healy High
Pierz, MN06-2010
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Administrative support
- Appointment scheduling
- Clerical support
- Payment processing
Languages
English
Timeline
Office Assistant
Choice Therapy P.A.
07.2020 - Current
Direct Support Professional
The Orion Corporation
09.2019 - 07.2020
High School Diploma -
Pierz Healy High
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