Kayla Tu
Savage,MN
Summary
Dynamic worker with experience in customer service and inventory management. Enhanced team productivity by mentoring new staff and implementing quality control measures. Recognized for attention to detail and adaptability, consistently resolving customer issues to boost satisfaction. Proven track record in maintaining high standards and fostering collaborative work environments.
Overview
4
4
years of professional experience
Work History
Shift Lead
Big Island Poke X Mochinut
Saint Paul, MN
01.2025 - Current
- Supported training of new staff on kitchen procedures and equipment operation for enhanced performance.
- Collaborated with management to develop training materials for staff onboarding programs.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Shift Lead
Hawaii Poke Bowl
Eden Prairie, MN
04.2024 - 01.2025
- Monitored inventory levels, ensuring timely replenishment of supplies and materials.
- Collaborated with team members to streamline workflows and enhance productivity.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
Shift Lead Barista
Tii Cup
Burnsville, MN
05.2022 - 04.2024
- Supervised daily operations to ensure efficient workflow and customer service excellence.
- Mentored new team members on operational procedures and best practice
- Managed inventory levels, ensuring timely restocking and minimizing waste.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction.
- Worked effectively in fast-paced environments.
Beauty Consultant
Target
Shakopee, MN
10.2021 - 05.2022
- Assisted clients in selecting suitable beauty products based on individual needs and preferences.
- Maintained cleanliness and organization of the beauty display area for optimal customer experience.
- Engaged with customers to gather feedback, improving service delivery and product offerings.
Education
Shakopee High School
Shakopee, MNSkills
- Attention to detail
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
Timeline
Shift Lead
Big Island Poke X Mochinut
01.2025 - Current
Shift Lead
Hawaii Poke Bowl
04.2024 - 01.2025
Shift Lead Barista
Tii Cup
05.2022 - 04.2024
Beauty Consultant
Target
10.2021 - 05.2022
Shakopee High School