Summary
Overview
Work History
Education
Skills
Culture crew 2022
Timeline
Barista

Reilly Jolma

Battle Ground,WA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level veterinary reception position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Shift Lead

Dutch Bros
Vancouver, WA
07.2022 - Current
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Completed store opening and closing procedures and balanced tills.

Barista

Dutch Bros
Vancouver, WA
11.2020 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Educated coworkers and customers about new products.

Education

High School Diploma -

Battle Ground High School
Battle Ground, WA
06.2020

Skills

  • Payment Processing
  • Attention to Detail
  • Customer Service
  • Effective Multitasking
  • HIPAA Guidelines
  • Complex Problem-Solving
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Great Communication Skills
  • Flexibility In Scheduling
  • Attention To Detail

Culture crew 2022

Voted by peers as someone who exemplifies the main values of the Dutch Bros Coffee company.

Timeline

Shift Lead

Dutch Bros
07.2022 - Current

Barista

Dutch Bros
11.2020 - Current

High School Diploma -

Battle Ground High School

Similar Profiles

CREATE PROFILE
Reilly Jolma