Kayla Ungarino
Cheyenne,WY
Summary
Versatile and dynamic, with a proven track record at Walgreens for enhancing service quality through critical thinking and problem-solving. Excelled in team collaboration and relationship building across diverse roles, from healthcare to education and hospitality. Demonstrated confidentiality and a positive influence, significantly improving operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walgreens
08.2022 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Preschool Teacher's Assistant
FE Warren Child Development Center
09.2021 - 06.2022
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Waitress Supervisor
Zac's Hamburgers
01.2017 - 06.2020
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Assisted in training new waitstaff, ensuring excellent service levels were maintained at all times.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
Bachelor of Arts - Early Childhood Special Education
Western Governors University
Salt Lake City, UT02.2025
High School Diploma -
Sun Valley High School
Aston Mills, PA06.2020
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Positive Role Model and Mentor
- Relationship Building
- Positive Reinforcement
- Critical Thinking
Timeline
Pharmacy Technician
Walgreens
08.2022 - Current
Preschool Teacher's Assistant
FE Warren Child Development Center
09.2021 - 06.2022
Waitress Supervisor
Zac's Hamburgers
01.2017 - 06.2020
Bachelor of Arts - Early Childhood Special Education
Western Governors University
High School Diploma -
Sun Valley High School
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