Kayla Vaughn
Euclid
Summary
Versatile and dynamic professional with a proven track record at Amazon and in healthcare settings, adept at enhancing operational efficiency and patient care through expert medical record-keeping and exceptional telephone skills. Skilled in fostering patient relationships and streamlining processes, demonstrating outstanding time management and decision-making abilities.
Overview
5
5
years of professional experience
Work History
Infant Teacher
Loving Cup Kids Academy
11.2024 - Current
- Designed and implemented age-appropriate lesson plans fostering cognitive and social development.
- Developed engaging activities to promote language skills through storytelling and interactive play.
- Monitored individual progress to tailor educational approaches, ensuring all developmental milestones were met.
- Collaborated with parents to provide insights on child behavior and recommend strategies for home support.
Doctor's Assistant + Receptionist
Chiropractic Office
09.2022 - 11.2024
- Enhanced collaboration among healthcare team members for optimal patient care delivery.
- Streamlined clinic operations, implementing efficient scheduling and documentation practices.
- Answered phone promptly and directed incoming calls to correct offices.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
Server
Hamlet At Chagrin Falls
10.2021 - 08.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Developed strong and lasting resident relationships.
- Cooked appetizing and satisfying meals and snacks.
- Maintained clean and well-organized environment for client happiness and safety.
- Trained employees on additional job positions to maintain coverage of roles.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Package Handler
Amazon
08.2020 - 06.2021
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
- Protected company inventory by maintaining and organizing storage areas.
- Used scanners to track parcel information, condition or receipt.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Accomplished production goals by working with speed and accuracy.
Education
Associate of Science - Physical Therapy Assistance
Cuyahoga Community College
09.2022
Certification - Medical Administrative Specialities
Cuyahoga Valley Career Center
08.2020
High School Diploma -
Garfield Heights High School
05.2020
Skills
- Point of Sale (POS) System Operations
- Effective Customer Upselling
- Buffet Setup and Takedown
- Special Dietary Requirements
- Dining Customer Service (with elderly patients)
- Tagging and Labeling
- Shipment Inspection
- Time Management
- Decision Making
- Sorting and Staging
- Medical Billing
- Coding
- filling
- Patient Counseling
- Teaching and Mentoring
- Medical record-keeping
- Data Entry
- Telephone skills
Timeline
Infant Teacher
Loving Cup Kids Academy
11.2024 - Current
Doctor's Assistant + Receptionist
Chiropractic Office
09.2022 - 11.2024
Server
Hamlet At Chagrin Falls
10.2021 - 08.2022
Package Handler
Amazon
08.2020 - 06.2021
Certification - Medical Administrative Specialities
Cuyahoga Valley Career Center
High School Diploma -
Garfield Heights High School
Associate of Science - Physical Therapy Assistance
Cuyahoga Community College
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