Kayla Vernie
Wellington,FL
Summary
Experienced in the food industry, POS system operations, and food safety and sanitation regulations. Prompt, friendly service to customers. Personable individual who possesses flexibility and strong work ethic. Dedicated to provide excellent customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server's Assistant
AGLIOLIO Italian Bistro & Bar
Wellington, FL
03.2023 - 04.2024
- At Agliolio, I worked as a server's assistant.
- I acted as a hostess, cleaned and bussed tables, ran salads and desserts, and put dishes away.
- My responsibilities as a hostess were to keep my area organized and clean, ensure the dining area was clean, take payments for curbside orders, and help customers with anything they may need. As a hostess, I have great customer service skills, communication skills, and a friendly personality.
- As a food runner, it was my responsibility to ensure the proper protocol was followed when dealing with food and that all food given to the customers was to their liking.
- I was also in charge of training new server's assistants as needed and making sure they met expectations at the restaurant.
Hostess/Cashier/Customer Service
VW Cafe
Wellington, FL
05.2022 - 09.2022
- At VW Cafe, I acted as a hostess, cashier, server, and to-go specialist.
- My job was to greet people, take them to their tables, take to-go orders, make sure the orders were correct before the customer picked them up, and take payment for to-go orders. I was also in charge of making sure my station was well organized and cleaned, make sure the bar was cleaned off and ready for people to sit at, and that a certain area of the dining are was clean.
- With this job I had to have excellent customer service, communication, listening skills, and a friendly personality
Education
High School Diploma -
Cardinal Newman High School
West Palm Beach, FL05.2024
Some College (No Degree) - Health Sciences
University of South Florida-Main Campus
Tampa, FLSkills
- Host/Hostess
- Guest Services
- Cashiering
- Serving Experience
- Leadership
- Organizational Skills
- Positive and Friendly Attitude
- Responsible and Trustworthy
- Cash Handling
- Price memorization
- Heavy Lifting
- Point of Sale (POS) system operations
- Order Taking and Processing
- Customer Service
- Menu Recommendations
- Menu Memorization
- Beverage Preparation
- Station Preparation
- Safe Food Handling
- Food station setup
- Basic Math
- Communication skills
- Cash handling
- Restaurant Experience
- Food safety understanding
- Table Setting
- Order Taking
Certification
- CPR Certification, 11/01/23, 11/01/27
- Food Handler Certification, 03/01/23, 03/01/26
Affiliations
- I played Beach Volleyball for 6 years and indoor volleyball for 8 years, on a travel team and for school.
- In my free time I frequently babysit kids anywhere from ages 3 to 12.
- While I was in high school, I would volunteer at the elementary school I attended in a kindergarten classroom for the whole school day when I had time off from school. I would help with classroom activities and assist the teacher.
- In high school, I was in the National Honor Society (NHS) and would constantly be tutoring students who were struggling in courses (mainly math or science), volunteer for events at school, and volunteer to help teachers.
- Throughout my high career I volunteered for Cross Catholic Outreach and spend a few hours a year packing food for individuals who were less fortunate and in need.
- In high school, I earned over 270 volunteer hours.
Accomplishments
- In high school, I earned and maintained a high GPA to be inducted into the National Honor Society (NHS).
References
References available upon request.
Timeline
Server's Assistant
AGLIOLIO Italian Bistro & Bar
03.2023 - 04.2024
Hostess/Cashier/Customer Service
VW Cafe
05.2022 - 09.2022
High School Diploma -
Cardinal Newman High School
Some College (No Degree) - Health Sciences
University of South Florida-Main Campus
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