Kayla Vitaletti
Red Lobster
Long Pond,PA
3
years of professional experience
Dynamic professional with a strong background in customer service and safety management. Skilled in multitasking and team collaboration, consistently ensuring guest satisfaction and a smooth front-of-house operation. Eager to leverage these strengths to enhance the overall dining experience.
Work History
Host
1 Year 9 Months- Greeted and seated guests promptly, ensuring a welcoming dining experience.
- Managed reservations and waitlists efficiently to optimize table turnover.
- Collaborated with team members to maintain a smooth front-of-house operation.
- Assisted in training new hosts on customer service standards and procedures.
- Communicated effectively with kitchen staff to coordinate guest orders and special requests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Lifeguard
1 Year 2 Months- Monitored pool activities to ensure guest safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Enforced rules to maintain a safe and enjoyable environment for all guests.
- Participated in ongoing professional development to stay current with lifesaving techniques and certifications.
Education
High School Diploma
- Extracurricular Activities: [Softball, Basketball]
Skills
Customer service
Customer engagement
Team collaboration
Team player mentality
Collaborative mindset
Effective time management
Adaptable to change
Professional appearance
Timeline
Host
Red Lobster
2024.07 - 2026.04Read More
Lifeguard
Camelback Resort
2023.01 - 2024.03Read More
Notre Dame Jr/Sr High School
High School Diploma
Read More