Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Wallace

Flint,MI

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

5
5
years of professional experience

Work History

Central Scheduling Specialist

Hurley Medical Center
Flint, MI
09.2024 - Current
  • Enhanced patient satisfaction with attentive customer service and thorough explanations of appointment procedures.
  • Expedited patient registration process by pre-registering new patients prior to their initial appointments, improving overall experience.
  • Communicated information to patients regarding requirements for appointments and test preparation.
  • Ensured timely insurance verification for all scheduled appointments, preventing delays in treatment plans.
  • Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
  • Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.

ACCA

Genesys Hurley Cancer Institute
04.2023 - Current
  • Data Entry, Scheduling, Authorizations, All check in-check out, Insurance verification, Patient payments, Medical records, Handling incoming calls from patients/other offices etc

ACCA

Hurley Urgent Care/Oce health
03.2022 - 04.2023
  • Data Entry, Check in, Authorizations, Insurance verification, Customer Service

OFFICE ASSISTANT

Mclaren Flint
08.2021 - 03.2022
  • Data Entry, Insurance verification, Patient payments, Authorizations, check in-check out duties, Medical Records

HIM/MATERIALS TECH

SELECT SPECIALTY HOSPITAL
09.2020 - 07.2021
  • Medical records, Data Entry, Charting, Credentials, Inventory/Materials orders etc

Education

GED - undefined

STATE OF MI
09.2020

Skills

  • Data Entry
  • Customer Service
  • HIPAA compliance
  • Patient registration
  • Authorization coordination
  • Multitasking Abilities
  • Excellent communication
  • Adaptability and flexibility

Timeline

Central Scheduling Specialist

Hurley Medical Center
09.2024 - Current

ACCA

Genesys Hurley Cancer Institute
04.2023 - Current

ACCA

Hurley Urgent Care/Oce health
03.2022 - 04.2023

OFFICE ASSISTANT

Mclaren Flint
08.2021 - 03.2022

HIM/MATERIALS TECH

SELECT SPECIALTY HOSPITAL
09.2020 - 07.2021

GED - undefined

STATE OF MI
Kayla Wallace