Kayla Wohl-Pautler
Salem
Summary
Cultivated talent development and implemented continuous improvement strategies, recognized for exceptional communication skills and leadership effectiveness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
District Manager
Walgreens
Salem, Oregon
05.2023 - Current
- Oversaw operations of 15 store locations, ensuring effective management of over 250 employees in front-end and pharmacy departments.
- Guided store managers and pharmacy leaders in achieving operational excellence and compliance.
- Directed employee and labor relations initiatives, encompassing training, coaching, and issue resolution.
- Executed performance enhancement initiatives through KPI analysis, sales metrics evaluation, and operational audits.
- Cultivated and guided store managers and pharmacists to enhance succession planning and leadership readiness.
- Collaborated with senior leadership to implement district-wide initiatives and drive organizational priorities.
- Facilitated district operations meetings and reporting through Microsoft Outlook and other communication tools.
Store Manager
Walgreens
Salem, Oregon
10.2019 - 05.2023
- Cultivated and recruited team members across district and area levels.
- Enhanced store manager and pharmacist expertise to optimize performance metrics impacting EBITDA.
- Analyzed sales numbers and performance metrics to identify gaps and implement process improvements.
- Facilitated problem-solving and conflict resolution for team members and customers.
- Analyzed customer feedback and complaints to identify service weaknesses and implement improvements.
- Coordinated and directed financial or budget activities to fund operations, maximize investments, and increase efficiency.
- Fostered a culture of continuous improvement and growth mindset within the team.
- Executed loss prevention strategies to mitigate shrinkage risks.
- Analyzed financial statements, sales reports, and performance data to assess productivity levels.
Assistant Manager
Walgreens
Salem, Oregon
02.2019 - 10.2019
- Implemented comprehensive business procedures to promote compliance with industry standards and rules.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Utilized product and service knowledge to recommend and upsell items based on customer needs.
- Organized merchandise and displays to increase brand awareness and sales.
- Acted as liaison between managers and employees, communicating expectations and concerns.
- Handled employee discipline and termination according to company policies.
- Assisted with new employee training and conducted performance reviews.
- Delivered timely performance feedback and appraisals.
ASM-T
Walgreens
Salem, Oregon
01.2018 - 02.2019
- Facilitated new hire orientation and employee training sessions.
- Defined problems, collected data, and validated conclusions.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Met deadlines while maintaining high-quality deliverables.
Shift Lead
Walgreens
Salem, Oregon
06.2015 - 01.2018
- Fostered collaboration among team members through strong communication and conflict resolution.
- Ensured compliance with company standards and policies.
- Held team members accountable through effective coaching.
- Oversaw shift operations to meet quality and performance standards.
- Created and adjusted shift plans to maximize efficiency.
Senior Beauty Advisor
Walgreens
Salem, Oregon
10.2014 - 06.2015
- Conducted staff meetings to relay general and role-specific information.
- Assisted with new hire orientation and training.
- Responded quickly to customer needs and resolved issues.
Education
Health And Human Resources
University of Arizona Global Campus
03-2026
High School Diploma - undefined
West Salem High School
Salem, Oregon06-2012
Skills
- Achieved successful recruitment of high-quality talent through effective strategy implementation Streamlined hiring processes, enhancing candidate assessment and selection Fostered collaboration with department heads to ensure staffing initiatives supported overall business goals
- Achieved a collaborative workplace culture through effective employee relations strategies Negotiated labor relations agreements that aligned with organizational objectives Drove initiatives that resulted in improved employee satisfaction and retention rates
- Achieved enhanced service delivery and operational efficiency through effective management of retail and pharmacy operations Improved customer satisfaction by refining processes in collaboration with team members Drove initiatives that optimized inventory management and reduced waste
- Achieved enhanced organizational effectiveness through the development and implementation of comprehensive policies and procedures Aligned initiatives with strategic objectives by collaborating with key stakeholders Cultivated a culture of compliance and accountability through advocacy for impactful programs
- Analyzed team dynamics and established effective communication strategies to optimize collaboration among members
- Analyzed workflow processes and established time management strategies to ensure on-time project completion
- Achieved enhanced team performance through targeted development initiatives Attracted high-quality candidates by implementing effective recruitment strategies that prioritized diversity Cultivated a continuous improvement mindset and professional growth opportunities within teams
- Executed comprehensive strategic initiatives targeting enhancement of business expansion efforts
- Achieved improved communication efficiency through successful integration of Microsoft Outlook into daily operations Enhanced scheduling processes and fostered better team collaboration through targeted initiatives Maximized time management across departments by promoting effective use of Outlook features
Certification
Certified Pharmacy Technician
Timeline
District Manager
Walgreens
05.2023 - Current
Store Manager
Walgreens
10.2019 - 05.2023
Assistant Manager
Walgreens
02.2019 - 10.2019
ASM-T
Walgreens
01.2018 - 02.2019
Shift Lead
Walgreens
06.2015 - 01.2018
Senior Beauty Advisor
Walgreens
10.2014 - 06.2015
High School Diploma - undefined
West Salem High School
Health And Human Resources
University of Arizona Global Campus