Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kayla Zeimet

Kearney,Missouri

Summary

My goal is to find a new role in customer service, where I get out of my comfort zone and find a company, I can grow with. I'm a dedicated employee, that strives off positive results and growth within myself. I am pursuing a new career to grow with a company that appreciates strong work ethic, accountability, and a big personality.

My current passions are going to the gym, meeting friends for lunch or coffee, listening to podcasts, and reading books in my free time. I am on a self-growth journey, to better myself as a person, friend, and daughter. I take pride in how I treat and console the people around me, which spreads positivity and a welcoming environment.

Overview

9
9
years of professional experience

Work History

Gate Agent

American Airlines
Kansas City, MO
01.2023 - Current
  • Responsibilities of taking care of the customer at the ticket counter, checking a customer in for their flight, fixing any ticketing issue, helping direct the customer to their gate, and handling the responsibilities of the luggage.
  • Assist with the boarding process by greeting each customer, organizing the seats, and staying within the time frame set by the airline during each flight.
  • Assisting disabled passengers or those requiring special attention during their travel experience.
  • Communicating important information to passengers regarding delays or cancellations due to weather or mechanical issues.

Clerk

QuikTrip
08.2016 - 05.2024
  • At QuikTrip, I am held to the highest standard for customer service, having the most seniority at my home store, which is seven years.
  • During shifts, I complete assigned tasks, meet operating standards, and comply with customer service standards.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Carhop Server

Sonic
06.2015 - 08.2016
  • At Sonic, I took care of customers by taking orders, making drinks, and counting back change
  • This was my first job, which helped my work ethic develop and learn how to work under pressure, along with taking care of the customers

Education

ASSSOSIATES DEGREE -

MCC MAPLE WOODS
12.2018

HIGH SCHOOL DIPLOMA -

KEARNEY HIGH SCHOOL
05.2016

Skills

  • Excellent communication skills and interpersonal skills
  • Competent in handling difficult situations, problem-solving, and complaint resolution
  • Productive in high-stress environments
  • Lifting or moving heavy items, and being able to reach high places
  • Flexibility to alternative work schedules
  • A highly customer-focused individual who strives for the best, and takes pride in getting the job done
  • The ability to continue to work when unsupervised, complete tasks, and continue meeting company standards
  • Detail Oriented

References

References available upon request.

Timeline

Gate Agent

American Airlines
01.2023 - Current

Clerk

QuikTrip
08.2016 - 05.2024

Carhop Server

Sonic
06.2015 - 08.2016

ASSSOSIATES DEGREE -

MCC MAPLE WOODS

HIGH SCHOOL DIPLOMA -

KEARNEY HIGH SCHOOL

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Kayla Zeimet