Kayla Foust
Unionville,NC
Overview
11
11
years of professional experience
Work History
Quote Coordinator
Seclock
Work From Home
08.2021 - Current
- Managed multiple high-priority projects simultaneously while maintaining strict deadlines for quote delivery.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong relationships with vendors to negotiate competitive pricing, resulting in cost savings for clients.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Created detailed timelines and budgets to meet all deadlines.
Crossfit Coach and Social Media Manager
Crossfit MNC
Monroe, NC
05.2019 - Current
- Suggested and implemented new features to develop brand awareness.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Improved overall fitness levels by designing and implementing customized workout plans for individual athletes.
- Streamlined administrative tasks using software tools for easier tracking of member attendance, progress reports, and billing information.
- Developed creative marketing materials that generated interest and boosted event attendance.
Order Entry Processor
ASSA ABLOY Inc.
Monroe, NC
03.2020 - 08.2021
- Expedited delivery times by prioritizing urgent orders and coordinating with logistics personnel.
- Processed and handled customer complaints, answering questions, and providing alternative solutions.
- Provided regular updates to customers regarding orders to maintain transparency and customer trust.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Supported continuous improvement initiatives by providing insightful feedback on existing processes and potential areas for optimization.
Certified Nursing Assistant
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
02.2017 - 03.2020
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Managed time efficiently in order to complete all tasks within deadlines.
Administrative Assistant
Harrell Design Group
Charlotte, NC
02.2016 - 03.2017
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Executed record filing system to improve document organization and management.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Assistant
Food Lion
Monroe, NC
02.2013 - 02.2016
- Resolved escalated customer disputes with special actions such as discounts.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Skills
- Customer Relationship Management
- Analytical and Critical Thinking
- Calm Under Pressure
- Teamwork and Collaboration
- Friendly, Positive Attitude
Timeline
Quote Coordinator
Seclock
08.2021 - Current
Order Entry Processor
ASSA ABLOY Inc.
03.2020 - 08.2021
Crossfit Coach and Social Media Manager
Crossfit MNC
05.2019 - Current
Certified Nursing Assistant
Novant Healthcare- Presbyterian Medical Center
02.2017 - 03.2020
Administrative Assistant
Harrell Design Group
02.2016 - 03.2017
Office Assistant
Food Lion
02.2013 - 02.2016