Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Zipperer

Lakeland,FL

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader

McDonald's
Lakeland, Florida
03.2020 - Current
  • Supervised team members during peak service hours to ensure smooth operations.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Collaborated with team members to enhance service delivery and customer satisfaction.

Education

High School Diploma -

Lakeland Senior Highschool
Lakeland, FL
02-2021

Skills

  • Able to communicate effectively with others
  • Open to new ideas and willing to learn new ways of doing things
  • Independent and self-reliant but also a team player
  • Flexible mindset for workplace flexibility
  • Able to lead a team and work well in a team
  • A creative thinker, able to conceptualize innovative solutions for complex problems

Certification

ServSafe Certification 8/25/21

Timeline

Shift Leader

McDonald's
03.2020 - Current

High School Diploma -

Lakeland Senior Highschool

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