Zachary R. Lindsey
Pahrump,NV
Summary
Seeking employment where Ican utilize my previous experience and motivation to grow within a company.
Overview
9
9
years of professional experience
Work History
Shift Leader
jack-in-the-Box
04.2024 - 12.2024
- Training team members on products, menu items, and restaurant systems
- Handling cash drops from the register
- Resolving issues that arise during their shift
- Ensuring adherence to food safety and sanitation standards
- Greeting customers
- Taking orders and entering them into the POS system
- Preparing and storing food and drinks
- Maintaining the cleanliness of the restaurant
- Following food safety policies and procedures
- Handling guest complaints
Donut Maker
Krispy Kreme
12.2023 - 04.2024
- Weighing ingredients, measuring liquids, mixing, and preparing dough, glaze, fillings, and icings
- Operating doughnut-making equipment to produce doughnuts that meet Krispy Kreme standards
- Cleaning, performing preventive maintenance, and troubleshooting equipment issues
- Inspecting doughnuts and removing any that are imperfect, and adhering to food safety standards
- Keeping the production area clean and maintaining sanitation standards
- Recording the times and temperatures of all products prepared to ensure freshness and reduce waste
- Completing a production schedule and maintaining a dough schedule to ensure product freshness
- Stocking and rotating racks and display cases to ensure freshness and proper appearance
- Modeling store policies, standards, and practices
- Reporting equipment failures or issues to a supervisor in a timely manner
Fufillment
Amazon
03.2021 - 11.2022
- Receiving and putting away inventory
- Preparing and packing customer orders
- Loading boxes onto trucks for shipping
- Scanning barcodes on products
- Following prompts on screens
- Troubleshooting problems
- Ensuring products meet quality requirements
- Operating powered industrial trucks (PITs) like forklifts and pallet drivers
- Working at heights up to 40 feet
Budtender
Planet13
12.2020 - 09.2021
- Educate customer regarding marijuana (medicinal) properties and/or effects.
- Comply with all state regulations pertaining to medical and/or retail sales.
- Answers customer's questions concerning price, and use of merchandise
- Comply with company's cash handling policies
- Creates an exceptional customer service experience with guests through education, knowledge of products and salesmanship.
- Cleans shelves, counters, or tables.
- Removes and records amount of cash in register at end of shift.
Guest services
TopGolf
02.2020 - 11.2020
- Providing a friendly and enthusiastic greeting to all guests upon arrival.
- Managing guest check-in process, verifying reservations, and assigning bays.
- Providing clear instructions on how to play the game, explaining the scoring system, and highlighting available features like food and beverage options.
- Assisting guests with selecting appropriate golf clubs and ensuring proper equipment setup.
- Ensuring bays are clean, organized, and ready for new guests.
- Addressing guest concerns promptly and fulfilling requests related to gameplay, food, or other needs.
- Monitoring guest behavior to ensure compliance with safety rules and regulations.
- Informing guests about special promotions, events, and retail items.
- Creating a fun and welcoming environment for all guests.
Online grocery shopper/Lead
Walmart
02.2018 - 10.2019
- Review orders, locate and prepare items, and package them for customer pickup
- Verify that orders are correct before customers pick them up
- Select alternative products when the customer's first choice is unavailable
- Check on out-of-stock items and contact customers if there are issues with their order
- Respond to customer needs and provide a great shopping experience
Crew Trainer
McDonald’s
04.2016 - 01.2018
- Training and mentoring new crew members
- Greeting customers and assisting with customer service
- Preparing food and ensuring food safety rules are followed
- Keeping the restaurant clean and organized, and monitoring restaurant cleanliness
- Monitoring employee performance
- Ensuring adherence to company policies and procedures
- Fostering teamwork
- Maintaining high standards of customer service
Shift Leader
Carl’s Jr
01.2017 - 01.2018
- Prioritizing customer experience by providing quality food and service, addressing concerns promptly, and ensuring "Superstar Service" is delivered to every guest.
- Enforcing Carl's Jr. Quality, Service, and Cleanliness standards throughout the shift, monitoring food quality and presentation.
- Training and developing crew members, assigning tasks, providing performance feedback, and ensuring all staff members are following procedures
- Monitoring restaurant operations, identifying and resolving issues quickly, managing labor costs, and ensuring efficient workflow
- Completing necessary paperwork, managing cash drops, and adhering to company policies
- Overseeing opening and closing procedures, ensuring proper staffing levels for the shift, and coordinating team activities
- Fostering a positive team atmosphere by leading by example and promoting open communication
Education
High School Diploma -
Foothill High School
Henderson, NV05-2017
Skills
- Current Health Card - Food Safety
- Able to maintain cleanliness and proper food handling protocols to follow health department
- Communicate effectively verbally and written
- Knowledge of cleaning chemicals and proper procedures to clean including sanitizing, floor, sweeping, mopping, vacuuming, restroom, lobby cleaning, window cleaning, parking lot
- Windows, MS Word, Power Point, Outlook Video editing Navigating the internet and emails
- Some knowledge in utilizing some hand tools and some power tools
- Able to stand, walk, bend, prolonged periods and lift up to 75lbs
Timeline
Shift Leader
jack-in-the-Box
04.2024 - 12.2024
Donut Maker
Krispy Kreme
12.2023 - 04.2024
Fufillment
Amazon
03.2021 - 11.2022
Budtender
Planet13
12.2020 - 09.2021
Guest services
TopGolf
02.2020 - 11.2020
Online grocery shopper/Lead
Walmart
02.2018 - 10.2019
Shift Leader
Carl’s Jr
01.2017 - 01.2018
Crew Trainer
McDonald’s
04.2016 - 01.2018
High School Diploma -
Foothill High School