Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla AJ McKenzie

Ann Arbor,MI

Summary

Compassionate Social Worker with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Housing Case Manager

Delonis Center
09.2023 - Current
  • Conduct initial assessment of the client’s needs, desires, strengths and barriers
  • Create housing plan with goals and timeframes
  • Prepare the necessary action steps for client to achieve client goals
  • Set up regular follow-up meetings with client
  • Assess client progress and record in HMIS/Wellsky
  • Assist client in housing search, based upon a “Housing First” philosophy
  • Assist clients in applying for disability income, and other supportive benefits, as needed

Operations Specialist

Delonis Center
10.2022 - 08.2023
  • Responsible for the operation of various floors in the shelter
  • Ensure all current clients have checked in to the building appropriately
  • Document various client information and activities in HMIS
  • Welcome and orient new clients to rules and responsibilities of the floor and congregate living
  • Interact with clients in a non-judgmental ethical manner
  • Order supplies and manage inventory
  • Maintain company policy and procedures

Counseling Intern

Black, Family Development
01.2023 - 08.2023
  • Provide in home individual and family counseling services to at-risk youth
  • Provide crisis intervention, intensive case management and resource development as needed
  • Document and input case notes using the JAIS system
  • Help facilitate group sessions
  • Create and implement treatment plans


First Responder

First Step
11.2022 - 05.2023
  • Provides crisis intervention for residential clients, 24-hour help-line callers, and survivors in First Steps’ Assault Response program
  • Provide services to residential clients, meeting their basic needs including transportation
  • Helps coordinate safety planning with survivors
  • Maintain office security
  • Accurately and efficiently document all client interactions

Visitation Specialist

Fostering Futures
05.2022 - 11.2022
  • Transport clients to agency scheduled activities as assigned
  • Transport children to and from appointments and visits as assigned
  • Coordinate supervised parenting-time visits with the foster care workers, foster parents, biological parents or other relevant caretakers
  • Monitor/supervise visitation and document according to agency policy
  • Provide feedback, visit coaching to parents to improve parent-child interactions.

Education

Bachelor of Science - Social Work

Wayne State University
Detroit, MI
2024

Associate of Applied Science - Science, Health Information Technology

Davenport University
Warren, MI
04.2017

Skills

  • SKILLS/SUMMARY
  • Experience in data entry and records maintenance
  • Strong knowledge of computer and medical terminology
  • Able to adapt in any work environment

Certification

Heartsaver CPR AED

Timeline

Housing Case Manager

Delonis Center
09.2023 - Current

Counseling Intern

Black, Family Development
01.2023 - 08.2023

First Responder

First Step
11.2022 - 05.2023

Operations Specialist

Delonis Center
10.2022 - 08.2023

Visitation Specialist

Fostering Futures
05.2022 - 11.2022

Bachelor of Science - Social Work

Wayne State University

Associate of Applied Science - Science, Health Information Technology

Davenport University
Kayla AJ McKenzie