Hardworking, dedicated administrative professional with strong organizational skills. A team player committed to achieving daily goals and meeting deadlines effectively. Dependable with excellent multi-tasking abilities, thriving in dynamic environments with shifting priorities.
Overview
6
6
years of professional experience
Work History
12-month Secretary (40 Hrs /week)
Michelle Obama School Of Technology & The Arts
Park Forest, IL
02.2023 - Current
Managed and maintained both paper and electronic filing systems: Routinely entered data, categorized documents, routed various documents, managed incoming and outgoing mail, and performed other clerical tasks to ensure efficient office operations.
Coordinated all meeting and calendar scheduling
Coordinated phone and email correspondence, handling incoming and outgoing mail and faxes with professionalism.
Lead assistant for all major projects
Lead assistant to the principal managing one hundred thousand dollar school budget
Traveled administrative assistant ensuring adequate coverage throughout the district due to employee unavailability.
Primary liaison for vendors
Managed confidential information discreetly, maintaining privacy and compliance with organizational policies.
Assisted the payroll department by collecting and verifying timesheets for accuracy and timely submission.
Operations Assistant (40hrs/week)
Star Freight LLC
Valparaiso, IN
12.2022 - 01.2023
Assisted the operations manager in planning routine operations and special projects, ensuring efficient execution and alignment with company goals.
Managed and maintained a comprehensive filing system for expenses, reports, and support documentation.
Answered a multi-line phone system, providing enthusiastic and professional service to callers.
Utilized Microsoft Excel and various software tools to complete job tasks with accuracy and efficiency.
Facilitated facility scheduling for CDL driver pick-ups and drop-offs, optimizing logistics and driver availability.
Monitoring driver qualification files and the hiring and selection process
Assuring DOT drug / alcohol program is compliant with regulations
Overseeing and implementing the elements of a Crash Management process including coordination of reporting, investigation, documentation and management of incidents
Reported maintenance and repair needs for transportation vehicles and equipment
Conducting audits and inspections of private fleet and vendor practices to monitor compliance
Record keeping
Overseeing navigation systems
Streamlined reporting processes for improved efficiency in incident management and resolution.
Established strong communication channels between safety management and frontline staff, promoting transparency and fostering trust.
Transportation Dispatcher (40hrs/week)
Interstate Haul Stars
Chicago, IL
09.2021 - 04.2022
Successfully negotiated customer rates, achieving a cost reduction of 20% while maintaining strong client relationships.
Manages incoming customer correspondence related to delivery issues effectively resolving concerns and improving customer satisfaction by 80 percent.
Scheduled and dispatched drivers across state lines, optimizing routes for traffic, road conditions, and efficiency.
Issued funds such as EFS checks for service chargers to laborers
Proactively generated new business opportunities through strategic code calling, resulting in a 70 percent increase in leads and 90 percent in client acquisition.
Invoiced all loads for records and maintained constant contact with brokers to ensure timely deliveries.
Media Technology Assistant (40hrs/week)
Park Forest-Chicago Heights School District 163
Park Forest, IL
02.2020 - 08.2021
Designed and presented lesson plans using various media resources, catering to different learning styles.
Provided clerical support by copying, faxing, and filing documents, ensuring accurate record-keeping.
Assisted in the development and maintenance of electronic filing systems, categorizing documents for efficient retrieval.
Established open communication and positive relationships with students, peers, and administrative staff.
Reservation Sales Agent (40hrs/week)
W5 Golf - Seasonal
Flossmoor, IL
12.2018 - 10.2019
Provided high-level customer service by engaging with customers using active listening and effective interpersonal skills.
Resolved various issues and discrepancies for customers, ensuring satisfaction and retention.
Answered incoming phone calls, building friendly rapport with callers while addressing inquiries and making recommendations.
Suggested packages and amenities to guests, helping them find accommodations that fit their needs.
Collaborated closely with colleagues to enhance teamwork, ensuring smooth operations and optimal guest experiences.