Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylah Moreno

Tarzana,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. I'm a hardworking employee with customer service, multitasking and time management abilities. I'm Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Brand Ambassador

Missing Ingredient
04.2025 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • In charge of training BA's at all stores covering Ulta, Sephora, Nordstrom, and Bluemercury.
  • Planned, organized, and represented multiple brands at retail beauty events to drive customer engagement and sales.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Sales Associate

Sweis Inc.
04.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a consistent social media presence to drive engagement and follower growth.
  • Dealt with shipment/Inventory.

Spray Tan Technician

Insatiable Sun
07.2022 - 05.2024
  • Answered phone calls and set appointments.
  • Prepared records of client progress and services performed under care.
  • insured all areas of salon were cleaned at all times.
  • was responsible for laundry, sweeping, etc..
  • spray tanned clients to there personal liking.
  • insured follow up calls were made.
  • insured all items were stocked and put in there correct order.
  • Made sure everything was detailed clean Morning/night.
  • Sales associate

PMU Artist

Co-owner With Erica Rios
01.2022 - 06.2023
  • Selected materials for use based on strength, color and texture.
  • Maintained and ordered adequate supply of materials, supplies and equipment.
  • Primary duties were brow clean ups, henna, and lamination.
  • Appointment setting and and costumer service.
  • social media

Sales Associate

Bobbi Rocco boutique
01.2022 - 06.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Received and displayed product shipments on store retail shelves upon delivery.

Hair Salon Assistant

Colori Salon
06.2021 - 12.2021
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
  • Checked in customers for appointments and notified stylists of clients' arrival.
  • Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
  • Performed relaxing head and scalp massages for customers.

Education

Esthetician

Georgiy Kot Academy Beauty School
01.2022

High School Diploma -

Birmingham Community Charter High School
Van Nuys, CA
06.2021

Skills

  • Ensure I give 5-star costumer service
  • Engaging with clients
  • Friendly demeanor with proper attire
  • Extremely tidy and organized
  • Works well under pressure and gives the best customer service that I can offer
  • Extremely punctual
  • Teamwork and Collaboration
  • Excellent Communication
  • Problem-Solving
  • Effective communicator
  • Attention to Detail
  • Multitasking and Organization

Timeline

Brand Ambassador

Missing Ingredient
04.2025 - Current

Sales Associate

Sweis Inc.
04.2024 - 04.2025

Spray Tan Technician

Insatiable Sun
07.2022 - 05.2024

PMU Artist

Co-owner With Erica Rios
01.2022 - 06.2023

Sales Associate

Bobbi Rocco boutique
01.2022 - 06.2022

Hair Salon Assistant

Colori Salon
06.2021 - 12.2021

High School Diploma -

Birmingham Community Charter High School

Esthetician

Georgiy Kot Academy Beauty School

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