Kaylah Smith

• Greeted and seated guests, ensuring a welcoming atmosphere for all patrons. Coordinated with kitchen staff to ensure timely service and guest satisfaction. Trained new hosts on company policies and customer service best practices. Delivered food orders promptly to ensure customer satisfaction and efficient service. Collaborated with kitchen staff to facilitate seamless communication regarding order status and special requests.
• Skills: Communication, Scheduling, Collaboration, Customer Service, Fast-paced Environment, Training

• Supervised and ensured the safety of students through before/after-school programming. Planned and led educational, recreational, and enrichment activities to promote student engagement and development. Managed classroom behavior and encouraged positive social interactions, contributing to a supportive learning atmosphere.
• Skills: Classroom Management, Child Supervision, Lesson Planning, Conflict Resolution, Team Collaboration, Time Management, and Organization.
• Developed engaging lesson plans to foster creativity and critical thinking in students.
• Facilitated group activities that promoted teamwork and social skills among participants.
• Monitored student progress and provided individualized support to enhance learning outcomes.

• Mentored new freshman students by providing guidance throughout their first year, grading assignments, leading lectures, and facilitating daily communication.
• Skills: Verbal and Written Communication, Relationship Building, Attention to Detail, Decision-Making, Lesson Planning, and Leadership.
• Supervised academic support initiatives, enhancing student engagement and participation in programs.
• Developed training materials for new team members, streamlining onboarding processes and improving efficiency.
• Coordinated scheduling of workshops and events, ensuring optimal resource allocation and attendance.

Relevant Coursework:

• Law, Crime, and Punishment
• Sociology of Families
• Criminal Behavior
• Social Theory
• Social Statistics

Awards/Acknowledgements:

• Wallin and Page Scholarship Recipient
• Dean's List - Spring 2025 and Fall 2026