Kaylah Nicole Searcy
Chicago,IL
Summary
Dynamic sales professional with a proven track record at The Home Depot Inc. and The Buona Companies, excelling in customer service and inventory management. Skilled in training and development, I effectively enhanced team performance and operational efficiency. My strong communication abilities and attention to detail drive successful outcomes in fast-paced environments. Developed skills in fast-paced retail environments, ready to transition into a new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferable skills in dynamic and collaborative settings. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Home Depot Inc
10.2025 - Current
- Assisted customers with product selections and inquiries to enhance the shopping experience.
- Managed inventory levels and organized merchandise displays for optimal accessibility.
- Collaborated with team members to achieve sales goals and improve customer service strategies.
- Assisted customers with product selection and detailed guidance while sustaining efficiency in paint mixing and inventory standards.
- Established compliance with safety standards, documented orders, and implemented visual merchandising standards to maintain store aesthetics and boost sales.
- Strengthened my communication skills, problem-solving capabilities, and attention to detail in a fast-paced retail environment.
Field Trainer
The Buona Companies
12.2022 - 08.2025
- Developed and delivered training programs for new hires to enhance operational efficiency.
- Conducted assessments to identify training needs and tailored content accordingly.
- Collaborated with management to refine training materials based on employee feedback and performance metrics.
- Directed and supervised new employees, establishing compliance with company policies and procedures, safety standards, and operational procedures.
- Conducted structured hands-on instruction and maintained proper documentation of training progress.
- Enhanced personal communication and leadership skills through effective teamwork and attentive support to customers.
- Handled large amounts of money safely and supported management with shift regulation in a high-stress environment.
Education
High School Diploma -
Morgan Park High School
Chicago, ILBachelor's Degree - BAIS, Political Science
Eastern Illinois University
Charleston, Illinois, IL05-2029
Skills
- Customer Service
- Inventory Management
- Visual Merchandising
- Sales Techniques
- Training and Development
- Recruiting
- Microsoft Excell
- Digital Marketing
- Client Communication
- Efficient Learner
Languages
Spanish
Professional Working
Interests
- Aspiring legal professional
- Driven to expand my skills and career opportunities through experience in legal and business development roles
- Offering time and support to migrant initiatives
- Participating in cultural exchange programs and homestays
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Auto Repair/Restoration
- Dance
Timeline
Sales Associate
The Home Depot Inc
10.2025 - Current
Field Trainer
The Buona Companies
12.2022 - 08.2025
High School Diploma -
Morgan Park High School
Bachelor's Degree - BAIS, Political Science
Eastern Illinois University