Kayla Jean Rose Wood
Beloit,WI
Summary
Accomplished Veterinary Technician with 15 years of experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, surgery, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Licensed in WI.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
Beloit Health System
04.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Monitored telemetry readings on 20-30 patients at a time, and reported any changes to the nursing staff.
- Facilitated smooth transitions during shift changes by diligently preparing handoff reports for incoming staff members.
Client Referral Coordinator
Midwest Veterinary Dental Services
04.2023 - 04.2024
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Assisted doctor with x-rays, sterilization and patient preparation.
- Assisted dentists during complex oral surgeries, ensuring optimal patient safety and comfort.
- Assisted veterinarian with consultations in exam rooms, and completed education process of treatment plans.
Certified Veterinary Technician/Pharmacy Assistant
Badger Veterinary Hospital
11.2016 - 04.2023
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Assisted veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
- Managed inventory effectively by tracking medications and supplies, preventing shortages or wastage.
- Enhanced patient care by conducting thorough diagnostic tests and analyzing results accurately.
- Contributed to team success with excellent communication skills and collaboration in multidisciplinary veterinary teams.
Certified Veterinary Technician
Country View Animal Hospital
07.2015 - 11.2016
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Facilitated smooth admission processes for new patients by gathering necessary information from clients efficiently.
- Conducted dental cleanings under veterinarian supervision to maintain oral health in patients.
- Streamlined appointment scheduling to optimize time management and increase overall client satisfaction.
- Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
Substitute Office Administrator and Para Educator
School District of Beloit
01.2015 - 07.2015
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Increased overall class participation by fostering a positive and inclusive learning environment.
- Implemented project-based learning opportunities that encouraged collaboration and problem-solving among students.
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
Certified Veterinary Technician
Wales Animal Clinic
06.2013 - 01.2015
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Facilitated smooth admission processes for new patients by gathering necessary information from clients efficiently.
- Conducted dental cleanings under veterinarian supervision to maintain oral health in patients.
- Contributed to team success with excellent communication skills and collaboration in multidisciplinary veterinary teams.
- Increased the accuracy of diagnoses by proficiently operating various laboratory equipment for sample analysis.
- Streamlined appointment scheduling to optimize time management and increase overall client satisfaction.
- Collaborated with veterinarians on treatment plans for patients with chronic conditions, resulting in improved quality of life for pets.
- Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
- Assisted veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
- Promoted animal health through vaccination programs, routine examinations, and preventive treatments.
- Educated pet owners on proper animal care practices, contributing to better long-term pet health outcomes.
Education
Associates Degree - Agricultural Science
Madison College
05.2012
High School Diploma -
Beloit Memorial High School
06.2010
Skills
Professionalism and Ethics
Critical thinking abilities
Intravenous catheterization
Surgical Assistance
Surgical procedures and support
Medication Administration
General anesthesia monitoring
Diagnostic Imaging
Patient Registration
HIPAA Compliance Understanding
Patient Education
Medical Records Management
Accomplishments
- National Honor Society, 11/2008
- High Honor Roll/Straight A's, 2006-09
- Musical Achievement/Merit Award, 06/2007-06/2009
Volunteer Experience
- S.M.I.L.E.S., 11/01/07, 03/01/08, 4
- Boy Scouts of America, 12/01/03, 08/01/08
References
- Kevin Kreier, DVM, 608-295-8983, kkreier@badgervet.com
- Melanie James, 262-336-2839, m.schueller7@gmail.com
- Willow Hipwood, DVM, 608-501-8206, whipwood@badgervet.com
- Katie Reed, DVM, 608-279-0601, kreed@badgervet.com
- Katie Loerke, 608-290-2345, kloerke17@gmail.com
Certification
- Licensed Veterinary Technician - August 2012
- CPR Certified - June 2024
Timeline
Health Unit Coordinator
Beloit Health System
04.2024 - Current
Client Referral Coordinator
Midwest Veterinary Dental Services
04.2023 - 04.2024
Certified Veterinary Technician/Pharmacy Assistant
Badger Veterinary Hospital
11.2016 - 04.2023
Certified Veterinary Technician
Country View Animal Hospital
07.2015 - 11.2016
Substitute Office Administrator and Para Educator
School District of Beloit
01.2015 - 07.2015
Certified Veterinary Technician
Wales Animal Clinic
06.2013 - 01.2015
Associates Degree - Agricultural Science
Madison College
High School Diploma -
Beloit Memorial High School
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