Results-driven professional with over 5 years in production and manufacturing, enhancing workplace efficiency through strategic collaboration and process improvement. Skilled in task management and equipment operation, consistently delivering high-quality results while maintaining safety standards. Proven ability to thrive in fast-paced environments, effectively managing logistics and fostering strong relationships with diverse teams.
Overview
20
20
years of professional experience
Work History
Logistics Operations Manager
Ryder Integrated Logistics
08.2021 - 05.2026
Streamlined operating schedules to enhance coverage across critical areas.
Defined and implemented clear objectives to foster collaborative teamwork among employees.
Assessed and addressed customer needs with prompt and efficient solutions.
Implemented document management system to streamline organization of company files.
Established specific project goals to facilitate progress tracking and outcome evaluation.
Drafted and submitted comprehensive reports on industry trends to inform strategic business planning.
Devised and executed strategies to capitalize on emerging opportunities.
Mentored staff members in establishing and pursuing long-term career objectives.
Analyzed operational processes to identify improvement areas, facilitating informed decision-making.
Directed quality control initiatives to identify and rectify inconsistencies and malfunctions.
Managed employee scheduling to align with shift changes and individual availability.
Facilitated resolution of employee concerns by collaborating with human resources team.
Managed transportation schedules and routes, ensuring timely deliveries and customer satisfaction.
Created reports on supply chain performance metrics such as KPIs, SLAs.
Monitored shipment progress and provided updates to customers.
Participated actively in vendor meetings and negotiations regarding pricing and terms of service.
Supervised staff in the day-to-day management of logistics activities such as scheduling pickups and deliveries.
Logged, processed, and followed up on merchandise authorization shipments, enhancing tracking and accountability.
Relayed information between drivers and recipients regarding ETA and potential delays.
Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
Production Associate
Ruan Transportation
10.2020 - 08.2021
Operated production machinery, managed raw materials, and recorded production data in daily logs.
Completed product assembly according to standardized procedures.
Wrapped items, boxed, and labeled for efficient shipment preparation.
Maintained safety and quality standards to ensure compliance and product integrity.
Inspected quality of finished products, making minor repairs to meet project expectations.
Monitored processes to prevent machinery overload and ensure optimal operation.
Moved items between machines, conveyors and transport equipment based on current production needs.
Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
Organized all project components on work tables according to work flow.
MX/Production Operator
Fiserv Inc.
12.2015 - 09.2020
Troubleshot equipment issues, making repairs or reporting diagnostics to supervisors to maintain operational continuity.
Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
Set up and adjusted machines for daily operations.
Examined final products to check conformance with quality and design standards.
Recommended process improvements that enhanced safety and efficiency in production operations.
Inspected finished products for quality, making minor repairs to ensure compliance with project specifications.
Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
Configured machines for efficient daily production.
Customer Service Associate
Kentucky Fried Chicken
11.2006 - 09.2015
Assisted customers in locating specific products, addressing inquiries, and providing tailored advice.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage, reported issues to supervisor, and facilitated returns and replacements for customers.
Greeted customers and provided assistance in locating necessary store items to enhance shopping experience.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
High School Diploma -
Blaine High School
Blaine, MN
Skills
Strategic growth initiatives
Independent project initiatives
Oversaw machine operations to ensure optimal performance and efficiency
Oversaw material quality control processes to ensure compliance with industry standards
Quality compliance oversight
Facilitated effective verbal communication to enhance team collaboration
Managed financial transactions
Oversaw facility maintenance
Task management support
Collaborative teamwork
Ensured timely completion of projects by effectively managing deadlines
Adaptability in environments
Optimized scheduling and prioritization of tasks to enhance productivity
Workflow optimization
Shipment preparation
Established and enforced quality assurance standards to ensure product excellence
Demonstrated proficiency in creating and managing comprehensive documentation systems
Demonstrated leadership capabilities by guiding teams towards achieving strategic objectives
Conducted comprehensive program evaluations to assess effectiveness and identify areas for improvement
Process implementation support
Improvement planning
Oversaw comprehensive content management strategies to enhance brand visibility
Team guidance
Professional networking
Directed team operations to enhance productivity and collaboration
Applied critical thinking skills to analyze complex problems and develop effective solutions
Project strategic planning
Streamlined assembly procedures to enhance operational efficiency
Oversaw print production processes to ensure high-quality output
Streamlined cargo operations
Assisted in executing machine setups for production lines Supported team members in achieving operational readiness Contributed to maintaining equipment functionality during setup processes
Equipment operation
Batch production
Executed product assembly processes to ensure high-quality standards
Project organization
Document management
Oversaw data management processes to ensure accuracy and accessibility
Training session organization
Team building initiatives
Leveraged advanced computer skills to enhance operational efficiency