Open To Work
STEVEN ONEILL
Phoenix
Summary
I'm a strategic business professional with multi-industry expertise in operations, lending, and real estate. Leveraging strong leadership skills and a proven track record of driving growth, I excel at managing complex projects, building high-performing teams, and creating innovative business strategies for maximum value and client satisfaction.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Director of Operations
Chivino Surfaces
Phoenix
06.2025 - 02.2026
- Developed comprehensive roadmap aligning company vision with owners' goals.
- Implemented vehicle check-out system to enhance accountability and reduce leakage.
- Conducted interviews with all managers to identify strengths and weaknesses in leadership.
- Designed marketing and sales initiatives to achieve ownership's growth objectives.
- Assisted in overall company leadership, focusing on manufacturing process refinement and equipment planning.
- Supported senior staff transitions and reorganizations, facilitating onboarding for new COO.
- Established post-sales survey system, improving Google rating from 3.2 to 4.2 within 120 days.
- Initiated collection of organic leads through enhanced customer feedback mechanisms.
Operations & Corporate Strategy Manager
Searchlight Lending
Phoenix
06.2024 - 02.2025
- Defined company vision to align with owners' goals and established roadmap for execution.
- Implemented recruiting campaigns, enhancing sales team by three to four hires monthly, boosting revenue by 15%.
- Managed stakeholder relations for an eight-figure merger, overseeing asset transfer and employee retention plans.
- Executed smooth transition plan for retained key employees despite minor operational layoffs during merger.
- Developed comprehensive training and SOP documentation systems for loan origination process.
- Launched advertising campaign achieving $6 cost per lead, generating 150 qualified leads monthly.
- Increased mortgage origination by $3-4 million per month through effective lead generation strategies.
- Facilitated change in merger partner, preparing for closing scheduled on February 15th of the following year
Senior Advisor & Investor
Zoom Drain Phoenix
Phoenix
10.2023 - 06.2024
- Conducted thorough market research to assess industry demographics, competitor size, operational risks, and franchise brand disclosures.
- Assisted in developing acquisition timelines and growth forecasts, focusing on financial runway, profitability, and strategic customer acquisition plans.
- Successfully led private investment round of $80,000, negotiating terms and securing necessary funds for business acquisition in December 2023.
- Achieved revenue growth from -($15,000) to +$40,000 monthly through lean business management and aggressive client acquisition strategies.
Owner & Sole Proprietor
North Phoenix Property Services
Phoenix
09.2023 - 06.2024
- Led in all subcontractor sourcing, budgeting, estimating, and job site management for construction projects.
- Delivered over 15 projects on time and within budget, consistently exceeding client expectations.
- Achieved internal project value of approximately $150,000 within first 12 months.
- Generated an additional $200,000 in external consulting and management services through successful project completions.
- Maintained financial viability across all projects while ensuring timely payment to subcontractors.
- Decided to close operations to pursue new opportunities for professional growth.
Construction Disbursement Administrator
Western Alliance Bank
Phoenix
03.2021 - 06.2023
- Oversaw daily operations for nationwide construction loan portfolio exceeding 300 properties.
- Conducted comprehensive draw reviews and market research to inform asset performance metrics.
- Mitigated impacts of 2022 lumber inflation crisis, maintaining project momentum and prudent lending standards.
- Designed an evolving asset tracking model for detailed reporting of all loans in portfolio.
- Performed audits and workflow reviews to ensure accuracy and timeliness of reporting.
Education
High School Diploma -
Bradshaw Mtn. High School
Prescott Valley, AZ01-2014
Skills
- Operational leadership
- Project management
- Stakeholder engagement
- Risk analysis and planning
- Strategic growth initiatives
- Forecasting and budgeting
- auditing processes
- Vendor relations management
- Strategic planning frameworks
- Product development and pricing
- Vision alignment
- Staff development and performance management
- Training and mentoring programs
- Recruitment and onboarding strategies
- Conflict resolution techniques
- Business operations management
- Advisory skills
- Attention to detail in presentations
- Facilitation skills for meetings
- Customer-centric approach
- Contract negotiation and review
Volunteer Experience
- Campaign Manager, Reina Patocs for Congress, Phoenix, AZ, 03/01/24, 11/30/24, Advised and approved strategic action for the campaign and met with local leaders to rally support. Sourced, and met with donors to raise funds, providing insight into key objectives of Reina's vision.
- Workplace Culture Committee co-chair, Western Alliance Bank, Phoenix, AZ, 01/01/22, 12/31/23 Led meetings to begin workplace initiatives for culture and educational growth for cross departmental employees. Develop programs and training alongside leadership to carry out vision of the committee. Hand-off leadership after term completion ensuring smooth transition of all projects.
Certification
Corporate Finance Institute - Accounting Fundamentals
Affiliations
Using modern LLM and AI infrastructure I have built apps, and business tools from scratch.( experience in Cursor, Notion, Claude, ChatGPT, Zapier)
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$90000/yr - $200000/yrTimeline
Director of Operations
Chivino Surfaces
06.2025 - 02.2026
Operations & Corporate Strategy Manager
Searchlight Lending
06.2024 - 02.2025
Senior Advisor & Investor
Zoom Drain Phoenix
10.2023 - 06.2024
Owner & Sole Proprietor
North Phoenix Property Services
09.2023 - 06.2024
Construction Disbursement Administrator
Western Alliance Bank
03.2021 - 06.2023
High School Diploma -
Bradshaw Mtn. High School