Kayla M. Potts
Menifee,California
Summary
Energetic professional with 2 years of experience in customer service. I am a punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Adept at working effectively unsupervised and quickly mastering new skills. Strong work ethic, adaptability and exceptional interpersonal skills. Highly-motivated and desires to take on new challenges. Supervisors and peers consider me a valuable and hardworking employee.
Overview
2
2
years of professional experience
Work History
Team Leader
Jack in the Box
Menifee, California
07.2021 - Current
- Provides coaching and feedback on employee performance, encouraging professional development
- Assists with recruitment efforts by interviewing potential candidates and providing input on hiring decisions
- Monitors daily workflow to ensure adherence to established policies and procedures
- Establishes clear expectations for employees, providing guidance when needed
- Ensures compliance with all safety regulations in the workplace.
- Maintains a positive work environment that promotes collaboration between team members
- Develops strategies for problem solving and conflict resolution among team members
- Offers training and support to keep team members motivated and working toward objectives
- Participates in regular meetings with senior leadership to provide updates on team progress
- Reviews completed work to verify consistency, quality and conformance
Education
High School Diploma -
Heritage High School
Menifee, CA06.2022
Skills
- Client Service
- Work Planning
- Team Supervision
- Service Level Agreements
- People Management
- Analytical Thinking
- Attention to Detail
- Leadership
- Problem-Solving
- Conflict Resolution
- Teamwork and Collaboration
- Sales Expertise
- Flexible Schedule
Timeline
Team Leader
Jack in the Box
07.2021 - Current
High School Diploma -
Heritage High School
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