Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Languages
Certification
Accomplishments
References
Timeline
Generic

Kaylan Acosta

Chicago,Illinois

Summary

I am a dedicated and community-focused professional shaped by diverse experiences that have honed my ability to build strong relationships, resolve conflicts, and lead with integrity. From fostering trust and collaboration in admissions roles to addressing crises and ensuring safety in security positions, each role has refined my skills in communication, conflict resolution, and crisis intervention. Leading youth leadership development programs has further enhanced my ability to inspire positive change and mentor others. Managing complex responsibilities, such as policy development, emergency response, and organizational tasks, has cultivated my attention to detail and professionalism. My commitment to serving others, maintaining transparency, and following through on commitments defines who I am and drives my passion for making a meaningful impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Admissions Coordinator

Chicagoland Lutheran Education Foundation
Chicago, Illinois
12.2023 - Current
  • Relationship Building & Trust Development: Fostered strong connections with educational consultants, school counselors, and prospective families by demonstrating transparency, integrity, and consistent follow-through, building relational trust.
  • Admissions Management & Policy Development: Assisted in developing admissions policies aligned with institutional goals, resolved admission-related issues promptly, and maintained accurate admissions data and statistics.
  • Youth Leadership & Engagement: Led a leadership development class for male youth, focusing on personal growth, integrity, and relational skills to inspire positive change and community impact.
  • Effective Communication & Support: Managed communication with prospective students and families, provided detailed program information, and addressed inquiries about admission requirements with clarity and professionalism.

Security Officer

Lettuce Entertain You
Chicago, Illinois
04.2023 - 03.2024
  • Community Relationship Building & Crisis Intervention: Developed strong communication and de-escalation skills to address conflicts, provide crisis intervention, and maintain a positive community presence.
  • Emergency Response & Safety: Administered first aid, coordinated with paramedics and law enforcement, and explained security protocols to ensure readiness during emergencies.
  • Surveillance & Incident Reporting: Monitored and secured premises, prevented unauthorized access, and documented activities, suspicious incidents, and critical events in detailed shift logs.
  • Crime Prevention & Visibility: Maintained a highly visible security presence to deter criminal activity and misconduct, ensuring the safety of employees and visitors.

Youth Pastor

Life.Church
Derby, KS
10.2021 - 05.2023
  • Non-Profit Leadership & Program Development: Contributed to the largest U.S. non-profit, leading educational outreach, ministry activities, and community initiatives supporting youth and families.
  • Youth Advocacy & Crisis Intervention: Collaborated with schools and parents to address teen risk factors, implement crisis intervention strategies, and connect individuals with essential psychological care.
  • Content Creation & Engagement: Designed engaging content for 45 locations and delivered resources to support youth development and community education.
  • Budget Management & Operational Oversight: Managed departmental budgets, tracked expenditures, and coordinated staff and volunteer efforts to support organizational goals.

Commercial Dispatcher

Air Comfort Solutions
Moore, OK
05.2022 - 03.2023
  • Process Improvement and Issue Resolution: Contributed to process modification meetings and efficiently resolved customer issues, including service delays.
  • Team Collaboration and Communication: Partnered with routing specialists, managers, and field personnel to optimize route planning and coordinate work effectively.
  • Administrative Support: Managed administrative tasks such as document preparation, database updates, record filing, and maintaining customer service logs.
  • Customer and Supervisor Relations: Facilitated communication between customers, supervisors, and work crews, ensuring timely resolution of inquiries and service requests.

Education

Bachelor of Science - Clinical Psychology

Loyola University of Chicago
Chicago, IL
05-2025

Skills

  • Relationship Building
  • Conflict Resolution & De-escalation
  • Leadership & Mentorship
  • Communication
  • Crisis Management
  • Problem Solving
  • Organizational Skills
  • Humble and Receptive to Feedback
  • Community Engagement
  • Attention to Detail

Awards

  • Academic All-American (2018)
  • USA All American (2016)

Affiliations

  • Combatives Instructor (2018-2020), Ft. Gordon: Trained individuals in hand-to-hand combat techniques while balancing responsibilities as a college athlete.
  • High School Wrestling Coach, Notre Dame College Prep: Mentor and coach student-athletes to develop technical skills, discipline, and sportsmanship.
  • Youth Mentor, Bethesda International Academy: Provide guidance and support to young students, fostering growth in academics, character, and leadership.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Certification

  • EQ-i Emotional Assessment Certification
  • EQ-i Behavioral Assessment Training

Accomplishments

  • Leveraged a strong commitment to learning and growth to excel in responsibilities and earn managerial positions across multiple organizations.
  • Utilized leadership abilities gained through diverse roles to take ownership of tasks, inspire teams, and deliver successful outcomes.
  • Maintained a high level of urgency to meet deadlines and exceed expectations, consistently achieving and surpassing organizational goals.
  • Recognized for dedication to acquiring knowledge, developing skills, and contributing to the advancement of team and organizational success.

References

References available upon request.

Timeline

Admissions Coordinator

Chicagoland Lutheran Education Foundation
12.2023 - Current

Security Officer

Lettuce Entertain You
04.2023 - 03.2024

Commercial Dispatcher

Air Comfort Solutions
05.2022 - 03.2023

Youth Pastor

Life.Church
10.2021 - 05.2023

Bachelor of Science - Clinical Psychology

Loyola University of Chicago
Kaylan Acosta