Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylan Dasher

Ocala,Florida

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

TTEC
07.2023 - 11.2023
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Exceeded corporate quotas for monthly policy sales.
  • Obtained underwriting approval by completing application for coverage.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Provided coverage option information to assist clients in protecting assets.
  • Tracked progress of all outstanding insurance claims.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Remote position
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Dental Assistant

Central Florida Dental Associates
01.2016 - 03.2023
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.

Education

High School Diploma -

Wildwood Middle High School
Wildwood, FL
05.2015

Skills

  • Email Marketing
  • New Agent Training
  • Team Training and Development
  • Insurance Sales Expertise
  • Customer Service
  • Remote positions
  • Call center
  • Concierge
  • Fast pace worker
  • Multi tasking

Certification

  • AHIPP Certified, AML Certified
  • Licensed Agent for Health, Life and annuities
  • Certified Dental Assistant

Timeline

Licensed Insurance Agent

TTEC
07.2023 - 11.2023

Dental Assistant

Central Florida Dental Associates
01.2016 - 03.2023

High School Diploma -

Wildwood Middle High School

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Kaylan Dasher