Summary
Overview
Work History
Education
Skills
Timeline
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Kayle Ferguson

Plano

Summary

Dynamic Leasing Consultant with a proven track record at Harbor Group Management Company, excelling in customer service and lease agreements. Enhanced tenant satisfaction by swiftly resolving issues and conducting thorough market research. Skilled in fair housing regulations and building rapport, ensuring smooth move-ins and fostering positive resident relationships.

Overview

3
3
years of professional experience

Work History

Leasing Consultant

Harbor Group Management Company
01.2025 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.

Secretary

Harvest Builders Worship Center
08.2022 - 06.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.

Education

Associate Of Business Administration - Business Administration

Central Georgia Technical College
Macon, GA
05.2023

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Lease agreements
  • File management

Timeline

Leasing Consultant

Harbor Group Management Company
01.2025 - Current

Secretary

Harvest Builders Worship Center
08.2022 - 06.2024

Associate Of Business Administration - Business Administration

Central Georgia Technical College
Kayle Ferguson