Kayle Ferguson
Plano
Summary
Dynamic Leasing Consultant with a proven track record at Harbor Group Management Company, excelling in customer service and lease agreements. Enhanced tenant satisfaction by swiftly resolving issues and conducting thorough market research. Skilled in fair housing regulations and building rapport, ensuring smooth move-ins and fostering positive resident relationships.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Harbor Group Management Company
01.2025 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Secretary
Harvest Builders Worship Center
08.2022 - 06.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Associate Of Business Administration - Business Administration
Central Georgia Technical College
Macon, GA05.2023
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Customer service expertise
- Lease agreements
- File management
Timeline
Leasing Consultant
Harbor Group Management Company
01.2025 - Current
Secretary
Harvest Builders Worship Center
08.2022 - 06.2024
Associate Of Business Administration - Business Administration
Central Georgia Technical College
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