Kayle Pippin

• Collected and documented patient medical information such as blood pressure and weight.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Obtained client medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Called and faxed pharmacies to submit prescriptions and refills.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared lab specimens for diagnostic evaluation.
• Oriented and trained new staff on proper procedures and policies.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Measured patient pulse oximetry.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Completed EKGs and other tests based on patient presentation in office.

• Completed patient x-ray’s based on patient presentation in office.

As a Medical Assistant:

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Obtained pre- and post-treatment vital signs and weight.
• Obtained all prescribed laboratory testing.
• Ordered and prepared reagents and supplies.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Documented vital signs and health history for patients in clinic and hospital environments.

As a Phlebotomist:

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Followed physician orders to correctly administer therapeutic phlebotomy.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Organized daily work based on collection priority.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

As a server:

• Cultivated warm relationships with regular customers.
• Checked identification for minimum age for sale of alcoholic beverages.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Inspected dishes and utensils for cleanliness.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.

As a CNA:

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Facilitated personal hygiene management, feeding and ambulation.
• Maintained best-in-class standards for individualized care in 14 -bed unit by continuously checking in with patients and families and quickly providing care.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.