Server
Jimmys Smokehouse and Pizza Joint
Gatlinburg, Tennessee
06.2023 - Current
- Managed food and beverage orders using point-of-sale systems.
- Assisted in training new staff on service protocols and menu items.
- Maintained cleanliness and organization of dining area and utensils.
- Resolved customer complaints with professionalism and empathy.
- Kept updated knowledge of menu items and daily specials for recommendations.
- Processed payments accurately while handling cash and credit transactions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted guests and provided menus.