Kaylea Barrera
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Bartender
HEI Hotels & Resorts
03.2024 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server
Twin Peaks Restaurants
02.2020 - 01.2024
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Checked identification for minimum age for sale of alcoholic beverages.
Host
Cheddars
01.2019 - 02.2020
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Offered preferred tables and other special accommodations to VIP customers.
- Monitored dining area to assess server capacity and estimate wait times.
Education
High School Diploma -
Sealy High School
Sealy, TXSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Engaging personality
Timeline
Bartender
HEI Hotels & Resorts
03.2024 - Current
Server
Twin Peaks Restaurants
02.2020 - 01.2024
Host
Cheddars
01.2019 - 02.2020
High School Diploma -
Sealy High School
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