KAYLEE BRACKEN
Fort Worth,TX
Summary
Adept at store organization and staff supervision, I excelled as Assistant Store Manager at Tiff's Treats, enhancing customer satisfaction through effective team training and issue resolution. Skilled in employee scheduling and assignment delegation, my leadership significantly contributed to streamlining operations and maintaining high service standards.
Overview
5
5
years of professional experience
Work History
ASSISTANT STORE MANAGER
TIFF'S TREATS
09.2023 - Current
- Managed day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in and addressed any issues that may arise during store hours.
ODM/KITCHEN
TIFF'S TREATS
06.2023 - 09.2023
- Managed order flow in a timely manner
- Ensured all customer needs were met
- Ensured a welcoming and tidy work environment
CREW MEMBER
RAISING CANE'S CHICKEN FINGERS
08.2022 - 02.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted in the preparation of food items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
CASHIER
MCDONALDS
03.2022 - 07.2022
- Communicated effectively with co-workers to ensure smooth operations during shift changes.
- Greeted customers and provided friendly customer service.
- Accepted cash, check, credit card payments and calculated change due for customers.
GLAZER
FUNKY TOWN DONUTS
10.2021 - 01.2022
- Glazed and decorated donuts according to customer orders.
- Assisted customers with product selection and provided excellent service at all times.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
CUSTOM FRAMER AND CASHIER
MICHAELS
12.2019 - 04.2021
- Consulted with customers to determine framing needs and preferences.
- Inspected completed work prior to delivery ensuring accuracy and quality standards were met.
- Operated cash register to receive payment by cash, check and credit card.
Education
HIGH SCHOOL DIPLOMA -
LD BELL HIGH SCHOOL
09.2019
Skills
- Store Organization
- Staff Supervision
- Assignment Delegation
- Employee Scheduling
Timeline
ASSISTANT STORE MANAGER
TIFF'S TREATS
09.2023 - Current
ODM/KITCHEN
TIFF'S TREATS
06.2023 - 09.2023
CREW MEMBER
RAISING CANE'S CHICKEN FINGERS
08.2022 - 02.2023
CASHIER
MCDONALDS
03.2022 - 07.2022
GLAZER
FUNKY TOWN DONUTS
10.2021 - 01.2022
CUSTOM FRAMER AND CASHIER
MICHAELS
12.2019 - 04.2021
HIGH SCHOOL DIPLOMA -
LD BELL HIGH SCHOOL
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