Kaylee Crow
Spartanburg ,SC
Summary
Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach. Expert in fostering client relationships and leading teams to achieve project targets on time.
Overview
9
9
years of professional experience
Work History
Program Manager
Hollywood's Productions
Gaffney, SC
04.2021 - Current
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Facilitated ongoing communication to harmonize goals with external teams.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Effectively coordinated multiple programs with detailed attention.
- Designed, developed, and delivered comprehensive strategy proposals to clients.
- Research and implement tactical plans, handling client and vendor relationships.
- Attend key events for streamlining management and operations.
- Identified and recommended equipment options to boost product sales through targeted activations.
- Supervise staff to ensure that job duties are fulfilled.
Assistant Operations Coordinator
Weston Foods - Ace Bakery
Gaffney, SC
08.2020 - 01.2021
- Assisted with the organization and execution of operational processes.
- Coordinated with temporary agencies to align with company operational goals.
- Crafted and uploaded job ads on Hirebridge Recruiting Software.
- Reviewed and managed incoming resumes to match qualifications.
- Conducted phone screenings to assess candidate suitability.
- Facilitated in-person interviews to meet staffing needs.
- Performed an extensive assessment of references for potential hires.
- Arranged a company screening test for potential employees, and submitted background checks.
- Coordinated and facilitated new-hire orientation.
- Tracked HBRS data to create recruiting reports for management meetings..
Sales Associate (Intermittently)
Strawberry Hill USA
Gaffney, SC
03.2016 - 01.2020
- Greeted customers and provided exceptional customer service.
- Assisted in inventory management and purchasing processes to ensure operating success.
- Mentored newly onboarded sales team members in understanding procedures and products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided accurate information about products, prices, and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Student IT Worker
Clemson Financial Aid Office
Clemson, SC
05.2018 - 12.2018
- Conducted quality assessments on student financial aid accounts.
- Facilitated clerical tasks through effective data organization.
- Archived relevant paperwork, examined and verified documents, and digitally corrected information as needed.
- Maintained accurate records in accordance with departmental procedures.
- Reviewed student records to ensure accuracy of submitted information.
Education
Bachelor of Science - Management
Clemson University
Clemson, SC05-2020
Skills
- Professional writing
- Procurement
- Program performance analysis
- Project lifecycle
- Recruitment and hiring
- KPI Tracking
- SketchUp proficiency
- Photoshop and lightroom
- Microsoft suite proficient
- Adobe suite
- Project budget management skills
- Social media platform management
- Event marketing
- Personnel management
References
References available upon request.
Timeline
Program Manager
Hollywood's Productions
04.2021 - Current
Assistant Operations Coordinator
Weston Foods - Ace Bakery
08.2020 - 01.2021
Student IT Worker
Clemson Financial Aid Office
05.2018 - 12.2018
Sales Associate (Intermittently)
Strawberry Hill USA
03.2016 - 01.2020
Bachelor of Science - Management
Clemson University
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