Result-driven with experience in guest experiences and team collaboration in fast-paced settings. Reliable and energetic with a strong ability to multi-task gained through balancing academics and work. Eager to bring a good attitude and strong work ethic.
Overview
1
1
year of professional experience
Work History
Manager
Ella Jean"s Ice Cream & Treats
Prairieville, Louisiana
07.2026 - 09.2026
Recruited and hired qualified candidates to fill open positions.
Coordinated inventory management for ice cream supplies and ingredients to prevent shortages.
Maintained cleanliness and organization of workspaces in line with health standards.
Monitored staff performance and addressed issues.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Trained staff on service standards, product handling, and cleanup procedures
Monitored inventory for cones, toppings, ingredients, and packaged treats
Hostess
Galvez Seafood
Prairieville, Louisiana
07.2025 - 07.2026
Greeted customers warmly upon arrival, ensuring a friendly atmosphere.
Assisted servers by communicating guest needs and special requests promptly.
Maintained cleanliness and organization of the host stand area throughout shifts.
Provided excellent customer service during peak hours to enhance guest experience.
Trained new host staff on procedures and customer interaction techniques effectively.
Stayed attentive to server availability and table turnover to quickly seat guests.
Updated waitlist and communicated accurate wait times to arriving parties.
Kept host stand, menus, and entrance area clean and orderly.