Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bartender
Sidelines Sports Bar And Grille
08.2019 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Explained daily specials and beverage promotions to exceed daily sales goals.
Dietary Aide
Aspen Grove Assisted Living
08.2018 - 08.2019
Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Followed all food safety regulations while preparing meals for patients.
Restaurant Hostess
QQ Kitchen
10.2017 - 08.2018
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Complied with food safety and food hygiene regulations to safeguard public health.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Customer Service Associate
Pajolly’s
03.2016 - 10.2017
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided training and support to new associates to help provide high-quality customer service.
Education
Associate of Arts - Criminal Justice
Owens Community College
Perrysburg, OH
05.2022
High School Diploma -
Whitmer High School
Toledo, OH
06.2018
Skills
Strong work ethic
Committed team player
Flexible schedule capability
Prioritizing
Concentration
Service industry background
Critical thinking
Customer-focused
Clear and Effective Communication
Health Code Compliance
Additional Information
Elementary cheer team coach in 2018
Two-year varsity tennis player
Active participant in community service throughout high school