Kaylee DeLoach
Guyton,GA
Summary
Driven professional with a proven track record at Walmart, enhancing customer satisfaction through meticulous order fulfillment and timely service. Leveraged patience, empathy, and customer service expertise to exceed quality goals, achieving high satisfaction ratings. Skilled in product picking and adept at using sales experience to meet diverse customer needs, demonstrating a keen eye for detail and efficiency.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
09.2023 - 10.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
Clerk
Kroger
01.2023 - 09.2023
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
Effingham County High School
Springfield, GA05.2024
Skills
- Patience and Empathy
- Customer service expertise
- Sales experience
- Product picking
Timeline
Online Personal Shopper
Walmart
09.2023 - 10.2024
Clerk
Kroger
01.2023 - 09.2023
Effingham County High School
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