Kaylee Donahue
Phoenix,AZ
Summary
Ambitious individual bringing 10 years of customer service experience, strong work ethic and keen attention to detail. High-energy team player with excellent communication and planning abilities that delivers beyond expectations.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator/Surgery Scheduler/Medical Scribe
Bruggeman Plastic Surgery
Peoria, AZ
03.2022 - Current
- Managed office personnel schedules and retrieved necessary paperwork, consent forms,demographics, and labs for each Patient.
- Liaised with customers, addressed inquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Interacted with multiple organizations/affiliates to build superb integration.
- Facilitated multiple Patient care plans to ensure quality/continuity of care for multiple types of procedures.
- Maintained dictation of all Patient interactions including; pre-ops, post-ops, consultations and follow up appointments.
- Assisted the Doctor in performing various procedures related to patient care needs.
Bartender
The Social on 83rd
Peoria, AZ
04.2021 - Current
- Managed bar area, cocktail/menu design and handled inventory, vendor relations.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Ambitiously sought to create an unparallel experience for guests.
Bartender/Server
Mi Familia Mexican Restaurant/Cantina
Phoenix, AZ
05.2014 - 10.2021
- Provided quality customer service to every face , going above the expected.
- Maintained a picture perfect workspace to my manager's expectations and the customer's delight.
- Exceeded sale goals/competitions.
- Cultivated strong team work amongst my co-workers.
- Managed high volume sections with speed and proficiency.
Education
High School Diploma -
Sandra Day O'connor High School
Glendale, AZ05.2015
Associate of Applied Science - Nutrition Sciences
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZSkills
- Excellent communication skills
- Team player mentality
- Energetic self-starter
- Patient Care Coordination
- Critical Thinking Skills
- Medical Terminology
- Dependable
References
Cassidy Valenzuela
Bruggeman Plastic Surgery and Aesthetics
915-540-9377
Heidi Kloppenburg
Bruggeman Plastic Surgery and Aesthetics
480-290-1175
Cathie Ruiz
Mi Familia Mexican Resturant/Cantina
602-527-1255
Tyler Gilbert
The Social on 83rd
623-337-6749
Timeline
Patient Care Coordinator/Surgery Scheduler/Medical Scribe
Bruggeman Plastic Surgery
03.2022 - Current
Bartender
The Social on 83rd
04.2021 - Current
Bartender/Server
Mi Familia Mexican Restaurant/Cantina
05.2014 - 10.2021
High School Diploma -
Sandra Day O'connor High School
Associate of Applied Science - Nutrition Sciences
Maricopa Community Colleges - Paradise Valley Community College
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