KAYLEE ELDRED
Bernhards Bay,NY
Summary
Medical Assistant
Reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake, data entry, and clinical procedures. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
CNY foot surgery & podiatry care P.C.
East Syracuse, NY
10.2023 - Current
- Room patients accurately report any abnormalities to the supervising physician
- Documented medical data in patient charts, facilitating accurate records
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
- Answer phones, stock supplies and instruments for examination rooms
- Supported physicians in examinations, procedures, and diagnostic tests.
- Assist with procedures
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Manage shoe store by ordering, sizing patients, stocking, and getting new products by talking to sales reps.
- Cleaned and maintained medical equipment following procedures and standards.
- Scheduled appointments for patients via phone and in person.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted with minor procedures such as wound dressing changes or suture removals.
Omni ambassador
Bjs wholesale club
Clay, NY
04.2021 - 10.2023
- Created, managed and maintained positive relationships with customers
- Exhibited strong problem-solving abilities when dealing with customer inquiries or complaints regarding order fulfillment
- Provided courteous customer service at all times while handling requests with professionalism and urgency
- Maintained a safe working environment by adhering to all safety protocols and procedures
- Collaborated effectively with team members in order to achieve daily goals and objectives
- Maintained cleanliness of work area throughout shift by disposing of trash properly
- Followed established quality control standards when selecting fresh produce items for curbside pickup orders
- Assisted customers in locating requested items within the store premises
- Displayed proficiency in using mobile applications for order tracking, payment processing, and delivery scheduling
- Performed accurate inventory management tasks such as stocking shelves, organizing items, and verifying expiration dates.
Team member
Target
Cicero, NY
09.2018 - 10.2019
- Answer phones and directed calls to appropriate departments
- Tend fitting rooms
- Direct phone calls to correct department
- Performed opening and closing duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Greeted customers and answered questions regarding products and promotions
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs
- Stocked shelves according to planograms and faced merchandise for visibility
- Operated POS systems and input information into company computer programs.
Style Advisor
Justice
Clay, NY
04.2017 - 01.2018
- Maintained an up-to-date understanding of new products arrivals and promotional campaigns
- Initiated strategies to improve customer service levels and enhance overall store performance
- Employed effective sales techniques such as suggestive selling to increase store revenue.
Education
Associate in Science (A.S.) in Medical Assisting -
Bryant & Stratton
NY, NY04.2018
Skills
- Advanced Anatomy Knowledge
- Sterile Procedures and Techniques
- Charting Expertise
- Restocking Lab Supplies
- Human Anatomy and Physiology
- Customer Service
- Medical Terminology
- Equipment and Instrument Sterilization
- Electronic Medical Record
- Vital Sign Monitoring
- Retail Sales
- Time Management
- POS System Operations
- HIPAA Compliance
- Patient Scheduling
- Phlebotomy
- Laboratory testing
- Wound care management
- Vital signs monitoring
Certification
Certified medical assistant
Timeline
Medical Assistant
CNY foot surgery & podiatry care P.C.
10.2023 - Current
Omni ambassador
Bjs wholesale club
04.2021 - 10.2023
Team member
Target
09.2018 - 10.2019
Style Advisor
Justice
04.2017 - 01.2018
Associate in Science (A.S.) in Medical Assisting -
Bryant & Stratton